Siobhan Ring

Experience

• 

  Debenhams

  Mar 2010 - Jun 2013

  Sales Advisor

  • Working with a wide range of general public, in a customer facing environment.• Meeting key performance indicators every shift and hitting targets, individually and as a collective.• Tracking and calculating weekly and monthly sales reports. • Handling of money, refunds and exchanges.• Providing a high level customer service at all times.

• 

  University of Hertfordshire

  Nov 2012 - May 2014

  Student Staff

  • Working for the Job Centre, communicating to a variety of correspondents.• Managing a small team of student workers. • Receptionist and basic administrative duties.• Dealing with private and confidential issues.

• 

  Upminster Little Learners

  Jun 2013 - Aug 2013

  Nursery Assistant

  • Contributing to a programme of activities suitable to the age range of children in conjunction with other staff. • Liaising with and supporting parents and other family members. • Adhering to confidentiality and safe guarding policies.

• 

  Arcus FM

  Jun 2013 - Mar 2017

  • Working as part of the Audit and Governance team within the overall HSQE department.• Assisting in developing the integration of 5 separate management systems, across 2 businesses, into a group Integrated Management System. • Preparing, conducting and leading internal audits to promote continuous improvement. • Guiding departments to resolve business non-conformities by conducting root cause analysis.• Supporting with process improvement initiatives across the business.• Creating workflows for a new document library, ensuring that all relevant ISO clauses of document retention are met. • Conducting Post Incident Reviews to determine the root cause of any disruptive IT business events. • Leading coordination of all preparatory and logistical activities for relevant certification and registration audits and management reviews.• Planning and coordinating continuity and resilience test days.• IRCA Certified ISO 9001:2015 Lead Auditor Trained. Show less • Assisting with ISO 9001:2015 Transition.• Planning and supporting with ISO 9001 Scope Extension for Store Support Centres.• Creating new process documentation, in addition to reviewing and rebranding current documentation. • Managing system used to store and control documentation of business processes. • Supporting with Internal Audit preparation and conducting delivery.• Monitoring the completion of corrective actions as a result of internal audits.• Conducting root cause analysis to prevent reoccurrence of disruptive business events and supporting with the business continuity process. • General management of the Quality Management System. Show less • Supporting the Sainsbury’s Central Retail Senior Management Team with high level escalations through effective communication and relationships with contractors and stores. • Liaising with performance managers to assist in improving service delivery.• High level email communications, involving prompt responses and effective inbox management.• Providing daily reporting on departmental and companywide KPI’s.• Reactive reporting on high profile issues within the Sainsbury’s estate, guaranteeing timely updates and pro-active actions are communicated to the senior management team of Arcus and Sainsbury’s. • Implementing effective processes to ensure successful communication and results for Sainsbury's. Show less

  • Audit & Governance Advisor

    Jul 2016 - Mar 2017

  • Quality Coordinator

    Nov 2015 - Jul 2016

  • Customer Assurance Agent

    Aug 2014 - Nov 2015

  • Customer First Agent

    Jun 2013 - Aug 2014
• 

  Canary Wharf Group plc

  Sept 2013 - Sept 2013

  Work Experience (HR Assistant)

  • Observing exit interviews and several job interviews.• Dealing with disciplinaries and absences. • Minute taking and reporting back to relevant staff.

• 

  Canary Wharf Contractors

  Mar 2017 - Nov 2019

  Trainee Quality Manager

  • Reviewing and implementing the CWCL Quality System in accordance with the relevant manuals, plans, procedures and forms and assisting with the relevant procedure owners to amend and update documents as necessary.• Developing and implementing a programme of Internal and External Quality audits of all CWCL departments and projects.• Conducting External audits on Consultants and Trade Contractors working across multiple projects. • Providing relevant Quality information and documentation requirements to the CWCL Design Managers, Project Managers and Cost Managers during prequalification, tender and post contract award.• Carrying out Quality training for CWCL staff with respect to the Quality System and its operation where required. • Participating in pre-start, kick off and progress meetings and other Quality related meetings where applicable.• Maintaining records of non-compliance reports which have been generated by CWCL or Consultants.• Participating in the review and disposition of NCRs including those generated by Trade Contractors.• Reviewing and maintaining records of the status of Consultants’ and Trade Contractors’ Quality Plans and Inspection and Test Plans.• Assisting in developing a new programme to record and communicate any NCRs raised by CWCL. Show less

• 

  Star Primary School

  Nov 2019 - Jul 2023

  • Class Teacher

    Jun 2021 - Jul 2023

  • Trainee Teacher

    Aug 2020 - Jun 2021

  • Graduate Teaching Assistant

    Nov 2019 - Aug 2020
• 

  UPMINSTER LITTLE LEARNERS LIMITED

  Aug 2023 - now

  Director