Experience

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  Rgi insurance services

  May 1999 - Jan 2011

  Vice president, insurance services

  Responsible for operations of service department including staffing, training, goal setting and working with employees to meet their goals. Established the most effective service procedures for all processes (new business, renewals, service requests) from the point at which an incoming client request has been made to resolution.

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  The doctors company

  Jan 2011 - now

  Director, group benefits

  Responsible for building a national health benefits book of business within The Doctors Company. This includes carrier selection and appointments, the creation and management of a team of benefits professionals and implementation of operational systems both on a national and state level. I also advise and consult with our largest benefits clients to ensure that they have the best products and comprehensive compliance and HR services to help them simplify the increasingly complex world of health care reform and regulation. Show less