Experience

• 

  Barnes & noble, inc.

  Mar 2015 - Aug 2018

  Book seller

  Interacted with customers and assisted them in finding whatever they needed in-store and through online orders. Created displays for promotions and events. Visual merchandising.

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  Raising cane's chicken fingers

  Aug 2017 - Aug 2019

  Trainer and captain

  Cross trained in every department and assisted all crew members and management daily. Effectively led a team of five or more daily in serving and running the back end. Serving hundreds of customers daily.

• 

  Inkblot

  Oct 2018 - May 2019

  Account coordinator

  Liaison between client and graphic designer. Met with and communicated with clients to understand their vision and help create cohesive marketing campaigns (digital, social and print). Worked remotely and independently managed up to 20 campaigns at once.

• 

  Tekbotic llc

  Mar 2020 - Jun 2020

  Executive assistant / account coordinator

  Analyzed research for all projects (SWOT analysis and market research). Remotely managed and maintained all existing projects by completing assigned tasks. Edited and created an internal website that included training. Created podcast one page and all SOPs. Proposed ideas for new projects during weekly meetings. Handled company’s Amazon accounts including inventory, ads and customer service. Managed calendars.

• 

  Whole foods market

  Jun 2020 - Oct 2021

  Sales floor team member

  Worked in emerging Amazon shoppers department and helped this department effectively grow. Assisted over 20 customers as well as Amazon drivers while training new shoppers daily. Lead the closing shift usually managing 5 shoppers and all closing tasks. Developed performance metrics and reporting with management team. Further assisted management team with creating effective SOPs. The team grew from 5 shoppers to over 80 at its peak during my time there.

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  Reputation resolutions

  Sept 2021 - now

  Create comprehensive campaign strategies that most align with the clients goals. Collaborate with writers to create high quality, SEO optimized content for each client. Work internally to improve SOPs and new processes. Create cohesive and detailed reporting monthly for each client. Worked remotely and independently with over 50 clients this year including multinational corporations, CEOs and high level executives, influencers, small business owners and more. Support marketing initiatives for Reputation Resolutions to improve reach. This includes: supporting Google Ads campaigns, updating the company websites' blog, drafting content that aligns with the company's brand and CEO's vision and assisting in the creation of the CEO's first e-book. Show less

  • Senior Account Manager

    Jan 2024 - now

  • Account Manager

    Jun 2022 - Jan 2024

  • Account Coordinator

    Sept 2021 - Jun 2022
• 

  Centene corporation

  Nov 2021 - Jul 2023

  Community relations representative

  Tabled in the community providing up to date information to Medicaid recipients. Participated in community events to spread awareness and help members who needed assistance. Communicated member needs internally to help the health plan better support their members. Answered questions and directed members to the services they needed.

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  Powell's books

  Jul 2024 - now

  Book seller