Experience

• 

  Rgis canada

  Oct 2017 - Jul 2018

  Inventory specialist

  Inventory AuditorRGIS Inventory Specialist LLC (http://www.rgis.ca/)• Conducted precise and thorough inventory audits using specialized equipment and software.• Utilized laser scanner machines to efficiently scan and collect inventory data, ensuring accuracy.• Prepared detailed audit reports, summarizing inventory counts and any discrepancies observed during the audit.• Maintained a high level of professionalism during store briefings and audits, following company protocols and standards.• Collaborate with the team to complete inventory audits efficiently while minimizing errors. Show less

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  Amazon

  Jul 2018 - Oct 2019

  Inbound receiver

  Receiver InboundAmazon Canada Fulfillment Services ULC(http://www.amazon.com)• Conducted thorough quality checks on inbound products and packaging, ensuring they met Amazon's quality standards.• Identified and promptly reported any product defects, discrepancies in shipments, or incorrect purchase orders.• Demonstrated versatility by cross-training in various roles, including product handling, movement within the facility, stowing using robotic systems, palletizing, and transshipment tasks.• Acquired certifications and proficiency in operating warehouse equipment to enhance operational efficiency.• Utilized Amazon Fulfillment Center software platforms and computer equipment proficiently to manage inventory and facilitate smooth operations.• Actively participated in workplace health and safety initiatives, including volunteering to educate and train new interns, contributing to a safer work environment. Show less

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  Walmart canada

  May 2020 - now

  Customer experience salesfloor associate

  • Provided exceptional in-store customer service, ensuring a top-notch shopping experience.• Responded promptly to customer inquiries, offering assistance and sharing product knowledge.• Maintained merchandise on the sales floor, upholding visual standards, ensuring pricing accuracy, and creating appealing displays.• Enforced strict loss prevention procedures, promptly reporting any incidents to safeguard store assets.• Promoted and explained loyalty programs to customers, ensuring they received eligible benefits and rewards.• Collaborated with colleagues to enhance store productivity and efficiency, contributing to a positive work environment. Show less

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  Numeris

  Jul 2020 - Oct 2020

  Market research interviewer

  • Conducted outbound telephone market research interviews with the Canadian public, adhering to strict research scripts and procedures.• Successfully influenced respondents to participate in studies and collected error-free data for Numeris and NLogic Market Research Division (MRD) projects.• Maintained a high level of professionalism while engaging with respondents, building rapport, and obtaining valuable insights from individuals across Canada.• Demonstrated exceptional problem-solving skills and the ability to overcome objections effectively during phone interviews.• Managed a high volume of calls and followed a set shift schedule, ensuring consistent and efficient data collection.• Utilized Computer-Assisted Telephone Interviewing System (CATI) and demonstrated strong computer skills, navigation, and multitasking capabilities.• Paid meticulous attention to detail and accuracy, ensuring the quality of interviews by adhering to guidelines and instructions.• Collaborated with team members and management, accepting feedback and instructions to continuously improve interview techniques and data collection processes.• Provided courteous and professional customer service during phone interviews, aligning with Numeris's commitment to delivering quality experiences.• Maintained a home office setup with a high-speed internet connection, a fully functional computer, antivirus software, and a quiet workspace to perform job duties effectively. Show less

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  Shoppers drug mart

  Aug 2020 - now

  • Ensure store employees adhere to Uniform Policy and Dress Code Guidelines to maintain a proper public image.• Provide customer assistance with product location, rainchecks, and resolves issues following established guidelines.• Monitor inventory levels, maintain organized shelves, and set up/take down product displays as directed.• Follows store policies, loss prevention procedures, and ensure cash handling security.• Perform end-of-day procedures for the POS system, open/close the store as a key holder, and maintain merchandising tasks and stock levels in designated areas. Show less • Consistently delivered excellent customer service by engaging positively with all customers.• Accurately accounted for cash, coupons, lottery, and PC Optimum during each transaction.• Showcased meticulous attention to detail in processing customer orders efficiently.• Utilized strong computer and register skills to enhance operational effectiveness.• Successfully balanced teamwork and efficiency to process customer orders seamlessly.• Successfully implemented loss prevention standards, contributing to a secure shopping environment.• Contributed to the visual appeal of the store by executing merchandising tasks such as facing, signing, and labeling designated areas.• Maintained high standards of housekeeping and image, contributing to a positive store atmosphere. Show less

  • Front Store Supervisor

    Mar 2023 - now

  • Cashier Customer Service

    Aug 2020 - Feb 2023