
Timeline
About me
Silver Service Support Officer at The Health Informatics Service (THIS)
Education

Honley high school
-
Kirklees college
2010 - 2011Level 2 in animal studies agriculture, agriculture operations, and related sciences passActivities and Societies: A intermediary study of care for animals, working within the taylor hill centre for the welfare of multiple types of animal.

Kirklees college
2009 - 2010Level 1 in land & environment agriculture, agriculture operations, and related sciences distinctionActivities and Societies: Learn the basics of animal care

Honley high school
2002 - 2007Grade c & lower
Experience

Gekko
Feb 2016 - Jul 2016In store promoterWorking within Currys PC World stores to help promote brands product (In this instance Google and the release of Google Home)Tasks included:Training in store colleagues on the benefits of the product and to ease them into selling the productSpeaking to customersabout the benfits of the product and to help anyone struggling for information about the product.Hit targets set on how many products to sell.

Dixons carphone
Jul 2016 - Sept 2018Sales colleagueVision colleague tasked with helping customers make the correct choices for size, brand and quality of tv also incorporating audio and other vision solutions, also knowledge in other areas of the store i.e MDA, Computing

Blue square
Oct 2018 - Apr 2019In store development executiveMy primary task was to develop relationships with in store colleagues, Train them on the Samsung brand and increase market share in store, Also had a hand in direct sales of Samsung televisions, Soundbars and attachmentsKey ResponsibilitiesDevelop Samsung’s Brand within a store environmentTrain staff on the benefits of Samsung’s AV products against the competitionWork within a team of staff to hit store targets for Samsung AV productsRelay information back to groups of competitor activity, Sales tracking, what activities we were doing in storeDirect Sunday training sessions so staff truly understood the benefits of Samsung productsAchievementsAs a store we managed to double our figures over last years figures in the Soundbar and TV category for 2 monthes in a row, which I would say was my biggest highlight working as a ISDE. Show less

Dixons carphone
Apr 2019 - May 2021MerchandiserIn my role I make sure all Point of sale and stock is correct according to plan, I also plan and execute Range changes I.e. Replace last years stock with new stock when it comes into store in all areas of the store according to plan.Key ResponsibilitiesMake sure Store is 100% according to planWork within a small team and direct them how to change POS, Help with range changes etc.Actively make sure that the store is faced up for the next day.Make sure that pricing is correct within stores daily by printing new tickets everyday.AchievementsI think working in this role has shown me that I do have some good Interpersonal skills and some leadership skills, I work within a team of 2 and they are pretty new to a role like this, so I have to communicate the things that they need to be able to execute a range change/promo plan for when I might not be there/to aid me. Show less
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The health informatics service (this)
May 2021 - nowTechnical Support Officer
Mar 2022 - nowService Desk Analyst
May 2021 - Mar 2022
Licenses & Certifications

Advanced level apprenticeship in retail (sales professional)
Alliance of sector skills councilsDec 2013
Pearson edi level 3 diploma in retail skills (sales professional) (qcf)
Pearson ukNov 2013
Edi level 2 key skills in application of number
Pearson ukSept 2013
Edi level 2 key skills in communication
Pearson ukSept 2013
Edi level 3 certificate in retail knowledge
Pearson ukJan 2013
Edexcel btec level 2 diploma in animal care
Edexcel limitedJun 2011
Edexcel level 1 in land and environment
Edexcel limitedJun 2010
Level 1 key skills in communication
City & guildsNov 2010- View certificate

Computing programming for everyone
FuturelearnMar 2021 
Level 1 key skills in information and communication technology
City & guildsNov 2010
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