Experience

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  Mountain america credit union

  Jan 2008 - Dec 2009

  Member service rep.

  As a Member Service Representative I handled all aspects of member transactions, including but not limited to processing daily transaction, balancing the ATM, cross selling, loan payments, loan payoffs and paperwork requests, opening new accounts including pulling credit reports and interpretation

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  Sandia laboratory federal credit union

  Dec 2009 - Dec 2010

  Senior member service represenative

  As the Senior Member Service Representative, I was responsible for handling all aspects of member transactions including processing daily transactions, loan payments and wire transfers.Also, I assisted in planning, budgeting, and managing company events.

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  Gate-it access systems

  Jun 2011 - Apr 2013

  Admin. asst. / service manager

  As the Administrative Assistant, I assisted the office manger in paperwork, project proposals, and general office duties such as filing, data entry, and equipment maintenance.As the Service Manager I took service requests, prepared work orders, and distributed service calls to the service technicians. In addition I prepared and provided sales and service quotes for customers, took payments, and maintained over one hundred and fifty gated communities throughout New Mexico remotely using the DoorKing Software System. I also created and managed the DKS database for Zia Rifle and Pistol Club as well as the Presidio housing community. Show less

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  Elevation180

  Apr 2013 - Oct 2014

  Project coordinator / process manager

  Our Vision: We picture a world where our clients have the road map and tools to achieve their desired lifestyle.How do we achieve our vision and what we believe in? We accomplish it through one of our two business coaching programs:Win180 Producer Success Program: Through implementing over 30 years of experience, this program is 100% focused on coaching insurance agents to triple their growth, increase their value and gain more free time back. Through on-site workshops, monthly “Refocus Calls” and applicable practice this program will provide the road map to success for those who are willing to work at it. B’Room180 Backroom Solutions Program: An agency solution offering a straightforward, cost effective way to improve the structure, productivity, profitability and overall success of an agency’s Small Commercial Lines Division. Through this five day implementation process, an agency owner can expect to gain clarity and a division that will have the tools to become effective and efficient. If you are an agency owner looking for ways to turn your small commercial and personal lines into a profitable division, then B’Room180 is the backroom solution for you! Show less

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  Summit electric supply

  Oct 2014 - May 2016

  Talent strategist

  Coordinate talent acquisition efforts across the company working with 70 hiring managers in 28 different cities often requiring active sourcing for 35+ open requisitions. Identify future talent needs and develop pipelines through proactive sourcing and recruiting.Develop and implement overall talent strategy which includes promotion of Summit’s unique employee value proposition and brand management, job posting optimization, recruiting services vendor management, media advertising, social media promotion and sourcing, career fairs, and building strategic relationships with organizations vital to Summit’s talent pipeline including colleges and universities, US military guard and reservist groups, professional organizations, etc.Responsibility for the entire recruiting process and life-cycle, including resume evaluation, pre-screen phone interview, online assessments, reference checks, on-site interviews, offer letter, background check, drug screen and initial onboarding in compliance with all related federal and state regulations.Continuously optimize Summit’s recruitment and onboarding procedures to ensure the best possible candidate experience and selection, maximize retention rates and minimize employee turnover. Conduct ongoing training for hiring managers on the recruiting process, EEO guidelines, selection criteria, and, behaviorally-based and competency-linked interviewing.Manage business relationships with specialized recruiting agencies in multiple business disciplines to fill temporary, contract and direct-hire sourcing needs domestically and internationally. Coordinate with senior management and legal counsel in relation to H-1 and L-1 visa petitions as part of our global sourcing strategy. Show less

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  Abrazo homes

  Jul 2016 - Jan 2023

  Marketing

  A marketing professional with extensive experience in promoting marketing and communications goals through various platforms including digital marketing, printed marketing, community-based marketing, and events. Collaborating with the sales team to reach sales initiatives and goals, drive leads to convert to sales, promote brand awareness and brand management, and increase customer engagement.• Full cycle event planning• Design and implementation of marketing materials • Marketing strategy and campaign planning• Digital Marketing and Google analytics tracking• Assign and oversee marketing schedules and logistics to meet deadlines and expectations. • Ongoing web development and updates• Brand, content, inbound, outbound, digital, and community marketing• Marketing goals implementation and execution• Vendor relationship management • Event planning, coordination, and execution including internal company events, sponsorships & partnerships, and external company events• As part of the marketing team, we increased visitor to lead conversion from 1% to 2% in 2021• Increased web traffic year over year adding more than 10,000 visitors each year• Advanced knowledge and experience with many marketing software’s including Lasso (CRM), Adobe Photoshop & Illustrator, Canva, and Asana• Content creation for website, social ads, and marketing materials• Measure ROI on marketing spend, determine cost per lead from combined digital and community marketing spend• Manage all aspects of website, including layout, flow, and upkeep• Collaboration on creating the company culture for Abrazo Homes • Advertising and media management Show less

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  New mexico educational retirement board

  Jan 2023 - now

  Director of communications