Dominic Verlander

Dominic Verlander

Customer Service Representative

Followers of Dominic Verlander617 followers
location of Dominic VerlanderNottinghamshire, England, United Kingdom

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  • Timeline

  • About me

    Engagement Manager / Client Delivery Lead at Capgemini

  • Education

    • Havant Sixth Form College

      1999 - 2001
      A Level: Media, Communication Studies and Business
    • Crookhorn Community School

      1994 - 1998
      GCSE C or above in Mathematics, Science, English
  • Experience

    • MY Travel

      Apr 2004 - Dec 2004
      Customer Service Representative
    • SSE plc

      Jan 2005 - Jun 2009

      CBT Training Developer and Trainer for Oracle Implementation. Included modules, Accounts payable and Inventory and Logistics.

      • Accounts Payable Team Manager

        Nov 2008 - Jun 2009
      • Trainer

        May 2008 - Nov 2008
      • Call Centre Team Manager

        Jul 2005 - May 2008
      • Call Centre Representative

        Jan 2005 - Jul 2005
    • SGN

      Jun 2009 - Oct 2010
      Trainer

      Oracle UPK Developer:Oracle Modules including Finance, HR & Payroll

    • SSE plc

      Oct 2010 - Jul 2017

      IT System implementation, Microsoft Dynamics, CRM, Click Software. Oracle System Implementation, HR, Payroll, Finance, OTL.

      • PMO Analyst Smart Metering

        Nov 2015 - Jul 2017
      • PMO Analyst Home Services Project

        Aug 2012 - Nov 2015
      • Business Change Analyst

        Oct 2010 - Jul 2012
    • Capgemini

      Oct 2017 - now
      • Engagement Manager

        Jan 2023 - now
      • PMO Lead

        Oct 2017 - Jan 2023
  • Licenses & Certifications

    • P3O

      AXELOS Global Best Practice