Experience

• 

  Omsan lojistik

  Sept 2012 - Jun 2013

  Trainee

   Get ready to drivers all documents (tir carnet, atr, visa, dosvola etc.) Help to drivers accounting department helping to supply chain department about to record

• 

  Dfds

  Jun 2016 - now

  • Support customers by providing helpful information, answering questions, and responding to complaints• Be sure that customers are satisfied with products, services, and features• Make commitments agreements for yearly basis• Save relationship with the loyal customer and improving current customers relation by revealing customer expectations• Coordinating and initiating company resources to produce ideal solutions to meet customer needs• Offer an alternative route in order to catch up customer satisfaction• Ensure accurate and daily information to the company• Focuses sales efforts by studying existing and potential volume of customers Show less  Visit customers and sell the company services and create new contract and opportunities. İmproving current customers relation by revealing customer expectations, Make periodic daily visits to the customers, Coordinating and initiating company resources to produce ideal solutions to meet customer needs, Offer an alternative route in order to catch up customer satisfaction. Ensure accurate and daily information to the company, Focuses sales efforts by studying existing and potential volume of customers. Arrange available space in ferries on import or export Show less

  • Head of Operations

    Jan 2023 - now

  • Customer Service Specialist

    Dec 2019 - Jan 2023

  • Account Manager

    Feb 2019 - Dec 2019

  • Sales Operations Specialist

    Jun 2016 - Feb 2019