Experience

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  Cohasset community television / 143 tv

  Sept 2007 - Aug 2010

  Camera technician

  Filmed, edited, and recorded Cohasset School Committee Meetings

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  Talk of the town catering

  May 2009 - Aug 2010

  Caterer

  Catered on Boston Harbor Cruises and prepared food in the shop

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  Rpi men's basketball

  Oct 2009 - Feb 2013

  Power forward / center

  • 4 Year Varsity Player• 2012-2013 Captain• 2012-2013 Liberty League Defensive Player of the Year

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  Rpi men's soccer

  Sept 2010 - Nov 2012

  Camera technician / game staff recruitment coordinator

  Filmed varsity soccer home games and found people to work the scoreboard and as ball boys.

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  Rpi intramurals

  Sept 2010 - May 2012

  Event superviser

  Oversaw Intramural games and operations.

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  Massachusetts institute of technology (mit)

  May 2011 - Aug 2012

  • Lead person for special events and facility rentals.• Evening and Weekend Facility Supervisor • Worked at the main customer service desk and assisted patrons in a variety of ways including; facility reservations, equipment checkout and inventory.• Compilation of facility usage statistics. Membership and program sales.Held this position in the summer of 2011 and 2012

  • Facility and Event Management Coordinator

    May 2012 - Aug 2012

  • Member Services Representative

    May 2011 - Aug 2012
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  Healthfitness @ mit

  May 2011 - Jun 2015

  Health fitness specialist

  • Supervised and maintained the 12,000 square foot Garrity Health and Fitness Center.• Worked with Membership Services and the marketing department for athletic and recreational programs.While in college I held this position during the summers of 2011, 2012 and 2013

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  Usa wrestling

  Aug 2013 - Dec 2013

  Marketing coordinator

  • Dealt directly with sponsorship fulfillment. Clients included: Liberty Mutual, Asics, Cliff Keen Athletic, Maximized Living, FORZA by Kemp and others. Monitored client's digital marketing progress and helped build their audiences to meet marketing and participation goals. • Wrote press releases for USA Wrestling's official website, themat.com.• Designed Facebook and Twitter posts for USA Wrestling and their sponsors' social media accounts.• Created a social media campaign and helped design a website for President & CEO of Hewlett-Packard Financial Services Irv Rothman's USA Wrestling sponsored book giveaway competition. Show less

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  Tbt: the basketball tournament

  Feb 2014 - Jul 2014

  Online community manager

  • Monitored, managed, and edited user content on the official website, TheTournament.com.• Created Facebook & Twitter posts for the official social media accounts.• Tracked and compiled all social media and website data by using Google Analytics & Hootsuite.com.• Created and managed online ticket campaigns for the events on TicketSpice.com.• Managed the online merchandise store on Shopify.com and helped fulfill customer orders.• Inventoried and transported merchandise, signage, and equipment to all event venues.• Worked at Player Check-in and was a team handler during our opening weekend in Philadelphia.• Reached out to local youth organizations, athletic and recreational facilities in the Boston area and provided them with marketing materials for our championship game. Show less

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  The campus agency

  Feb 2015 - Mar 2015

  Assistant tour manager

  • Assisted in the organization and execution of GrubHub’s Shameless Food Giveaway college marketing tour. • Raised brand awareness and promoted the services of GrubHub at the campuses of UCONN, Yale, Penn State, and the University of Delaware.• Drove marketing leads by reaching out to students, Greek Life chapters, and various school sponsored organizations and groups.

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  Visible measures

  Jun 2015 - Jan 2017

  Campaign manager

  • Analyze partner performance and focus on ensuring that maximum revenue is retained and partner with sales representatives and clients to increase renewal rates and advertising spend.• Generate internal reports to manage the delivery of active campaigns.• Implement and manage delivery of video promotional advertising campaigns across multiple publisher networks.• Provide availability forecasting of promotional video inventory and other core product offerings.• Work directly with third party ad servers, clients, media buying and trafficking teams as well as internal sales staff on all elements related to creative specifications, submission and ad trafficking.• Work inter-departmentally to fulfill internal and external needs, and act as client liaison as required.• Compile accurate & timely campaign performance & sales reports for internal & external stakeholders.• Continuously liaise with the engineering team in regards to product creation and debugging of new features in the ad server.• Delegated projects to the Data Team Interns. Show less

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  Promsocial

  Jan 2017 - Jan 2019

  Marketing specialist

  • Assisted the Marketing team with social media efforts to help expand the company’s online presence.• Worked collaboratively with the marketing team to create digital campaigns.• Analyzed social media and website data for interdepartmental reporting.• Conducted market research to help better understand how to reach the target demographic.• Tested new versions of the app/website to help with the debugging process.• Contributed to grassroots marketing efforts by reaching out to local high schools and businesses.• Monitored user-generated content to ensure that it meets the company’s standards. Show less

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  Harvard recreation

  Jan 2019 - Aug 2021

  Service coordinator

  • Managed the Front Desk Staff at Hemenway Gymnasium and the Malkin Athletic Center. Directly supervised three Full-Time and sixty plus Part-Time employees. • Was responsible for hiring and training all new Front Desk employees. Evaluating, coaching, developing, and promoting existing staff. • Accountable for developing/implementing new customer service policies and procedures and training Front Desk Staff to incorporate them into their daily job duties. • Assisted with facility management through reporting of work orders and project coordination. • Developed and managed Front Desk Staff scheduling for both of our facilities.• Consulted with and responded to members' questions and concerns. • Assisted with the oversight of special events. • Managed inventory for Front Desk Equipment/supplies as well as break room items. Show less

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  Harvard business school

  Aug 2021 - now

  • Managing the Member Services Team at Harvard Business School’s fitness center Shad Hall. Directly supervising one Full-Time and twenty plus Part-Time employees.• Hiring manager and trainer of all new Member Services employees. Scheduling, evaluating, coaching, developing, and budgeting of staff.• Developing/implementing new customer service policies and procedures and training the Member Services Team to incorporate them into their daily workflows. • Overseeing the front desk recreation management software, membership sales, facility bookings, and equipment loans.• Assisting in the planning, promotion, and execution of events.• Content creator/facilitator of the Shad Online Newsletter, manager of our social media channels, and designing physical/digital flyers for programming promotion.• Assisting with facility management via consistent walkthroughs and work order submissions. • Responsible for conducting membership surveys and developing/communicating action items with the goal of continued improvements in service satisfaction amongst the HBS community. Show less

  • Basketball Skills Development Coach

    Apr 2024 - now

  • Assistant Manager (Director - Client Services) - Shad Hall Fitness Center

    Aug 2021 - now