Experience

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  Journeys

  Jun 2018 - Nov 2018

  - Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.- Maintained an exceptionally clean, customer-friendly and well-run sales department.-Built relationships with customers to increase likelihood of repeat business.-Fostered a positive work environment by consistently treating all employees and customers with respect and consideration

  • Co Manager

    Jul 2018 - Nov 2018

  • Sales Employee

    Jun 2018 - Jul 2018
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  Zumiez

  Nov 2018 - Dec 2019

  - Completed all daily tasks and special assignments with an efficient and quality-driven approach.- Assigned work to team members based on company needs, personal strengths and job knowledge.- Maintained established merchandising standards, including window, sales floor and promotional displays.Actively pursued personal learning and development opportunities.- Trained 5 new sales associates. -Performed mandatory audits to ensure compliance in all areas were met Show less

  • Assistant Manager

    Nov 2018 - Dec 2019

  • Sales Staff

    Nov 2018 - Dec 2018
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  Utah state development center

  Jan 2020 - Nov 2022

  - Supervising & providing guidance to DSP: I was responsible for overseeing the work of DSP members, ensuring that they are providing appropriate care & support to individuals with intellectual disabilities. This includes regular check-ins, providing feedback & coaching, & addressing performance concerns.- Developing & implementing individualized support plans: Working closely with individuals & their idt teams, I helped develop & implement person-centered support plans that address their unique needs & goals. - Provided direct support & assistance: Provided assistance & support with activities of daily living, personal care, community integration, & skill development.- Conducting behavioral assessments & interventions: I assessed & addressed challenging behaviors exhibited by individuals with intellectual disabilities. This involved developing & implementing behavior support plans, utilizing positive behavior support strategies, & monitoring progress over time.- Collaborating with families & idt teams: I worked closely with individuals' families, as well as other professionals involved in their care. - Documentation & record-keeping: I maintained accurate records & documentation related to individuals' progress, goals, incidents, and any other relevant information. - MANDT use: As a LDSP i used MANDT which aims to promote positive behavior support & de-escalation techniques, as well as provide strategies for preventing & managing challenging behaviors.- Physical restraints: As an LDSP I was thoroughly trained and certified, in accordance with applicable laws, regulations, & professional standards, for the use of physical restraints. This includes the use of some form of physical force or device to restrict an individual's movement. Physical restraints were a last resort & only used in situations where there was immediate risk to the safety of the individual or others around them. Show less

  • Lead Direct Support Professional

    Jan 2021 - Nov 2022

  • Direct Support Professional

    Jan 2020 - Dec 2020
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  Generations healthcare

  Nov 2022 - now

  - Assessing client needs: conducting assessments to determine the needs of clients and develop appropriate service plans.- Managing staff: oversee a team of support staff, providing guidance and supervision.- Collaborating with community organizations: establish relationships with community organizations, government agencies, and other stakeholders to ensure clients have access to the necessary resources and support.- Advocating for clients: Advocate for clients' rights and needs, ensuring they receive appropriate care and support within the facility and in the broader community.- Providing counseling and support: They may provide direct counseling and support to clients, helping them navigate challenging situations or connect with necessary services.- Monitoring and evaluating services: monitor the effectiveness of programs and services, collecting data and feedback to continuously improve the quality of care provided.- Documentation and reporting: They maintain accurate records, complete required documentation and reports to ensure compliance with regulations and policies.- Training and education: Provide training and education to staff or community members on topics related to social services or specific client needs.(Other duties include assistance with MDS, 602’s, Psychotropic interventions & behavior assessments/ documentation, grievances, long term placement assistance, complaints, etc.) Show less - Assisting residents: Provided emotional support and companionship to residents, engaged them in activities and conversations to enhance their social well-being.- Advocating for residents: Served as a liaison between residents, families, and the facility's administration, ensuring that residents' rights and preferences were respected. Advocated for residents' needs and concerns, facilitating communication and conflict resolution.- Discharge management: Assisted in coordinating resident discharge and transition plans, collaborating with community resources and support services to ensure a smooth transition. Helped residents and families navigate available social services and provided assistance with paperwork and applications.- Documentation and reporting: Maintained accurate and up-to-date records of resident interactions, assessments, care plans, and progress notes. Completed required documentation and reports in a timely manner, adhering to facility policies and regulatory guidelines.- Education and support: Provided education and support to residents and their families on available resources, support groups, and coping strategies. Offered guidance and counseling during difficult or challenging situations. Show less

  • Director of Social Services

    Dec 2022 - now

  • Social Services Assistant

    Nov 2022 - Dec 2022