Experience

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  North texas foot clinic

  May 2004 - Jul 2013

  Office manager

  Carried out marketing, managerial, and administrative duties that included: - Developing and designing new employee policy manuals and training procedures- Designing new company logo- Developing new advertising and marketing strategies that increased the new patient count from 10% to 17% in one year- Creating new informational pamphlets for patients- Overseeing and managing all correspondence- Creating various company documents - Developing new website for the entire practice- Managing front office staff and Medical Assistants- Began use of new timecard system to increase efficiency- Preparing and submitting payroll taxes and employee payroll through QuickBooks- Physician credentialing and ensuring that doctor was up-to-date with all licensing- Experience with Texas Workforce Commission Unemployment procedures and laws- Compiling daily deposits- Conducting on site assessments, facilitating new employee orientation- Administration of employment processes to ensure compliance and efficiency of hiring- Scheduling interviews, candidate travel, liaison with the owner of the practice- Organizing seminars for physician presentations- Facilitating travel arrangements for continuing education- Implementing the use of new billing service Show less

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  Alamo city medical group

  May 2010 - Mar 2011

  Front office assistant

  • Answering incoming telephone calls • Appointment scheduling • Patient arrival, dismissal, and registration • Referral coordination • Patient financial screening, account inquiry, cash collections • ICD-9 coding • Proficient in Greenway software• Patient information data entry

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  All about children pediatrics

  Jul 2013 - Mar 2014

  Front office coordinator

  - Daily account balancing- Preparing daily deposits- Insurance electronic and paper check payment entry- Opening and closing payment batches- EDS response management- Utilizing Centricity and Tactus programs- Electronic medical record - Managing collections accounts- Patient payment entry - Setting up patient payment plans- Maintaining Accounts Receivables- Verifying insurance benefits- Scheduling patient appointments- Filing- Answering billing questions from patients and insurance companies- Use Microsoft Outlook for email correspondence with coworkers and patients- Interpreting and working insurance reports and EOB's Show less

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  Capital one

  Mar 2014 - Oct 2014

  Recruiting coordinator and executive recruiting facilitator (contractor)

  Coordinator role:- Managing applicant interview process with a dedicated focus to candidate experience. - Troubleshooting and resolving scheduling issues (including cancelations, rescheduling)- Making necessary adjustments to schedules that are made up to the day of the interview- Utilizing the Taleo website- Coordinating interviewer's availability with the candidates availability- Scheduling between 25-50 interviews per week- Sending all applicable interview packets, resumes, and schedules to be used by the interviewers through Microsoft Outlook calendar invitations- Being readily available to answer candidate, recruiter, and client scheduling questions - Taking hiring deadlines into account when scheduling candidates for interviews- Working out of multiple inboxes and calendars- Assisting candidates in making travel arrangements. Includes helping book flights, hotel, and arranging car service- Coordinating video conferences, phone interviews, and consensus meetings- Making process recommendations to achieve operational excellence.- Identifying issues and escalating as appropriate.- Being prepared to solve any problems or changes that may arise the day of the interview.- Establishing close relationships with administrative assistants and Executives within Capital One to help make the interviewing process run smoothly.Executive Facilitation role: - Facilitating for candidates interviewing on the Plano Campus for Director "plus" roles- Printing and preparing all interview documentation- Being a representative of Capital One throughout an entire day of interviews and having a thorough knowledge of the campus and company to share with the candidate - Navigating candidates around seven buildings on campus- Closely monitoring and adhering to the interview schedule- Being prepared to solve problems or changes that may arise the day of the interview- Establishing close relationships with administrative assistants and Executives Show less

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  Supercuts

  Mar 2015 - Aug 2015

  Social media manager (short-term contract)

  Responsible for maintaining and creating all social media accounts for 14 different Supercuts locations in the Dallas and Midland areas of Texas. Reporting directly to the franchise owner, responsibilities included: - Scheduling posts for Facebook and Twitter through Hootsuite- Responding to all comments, questions, complaints, or messages sent by customers- Solely responsible for the Facebook, Twitter, Google, and Yelp accounts for each salon- Creating unique and attention-catching posts to attract more followers- Directing viewers to the Supercuts website through Facebook and Twitter posts- Developing new marketing campaigns based on promotions going on in the salons- Incorporating corporate-wide marketing strategies into web-based content Show less

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  Stolfus & associates, inc.

  Jul 2015 - Aug 2017

  Administrative assistant & project support

  Perform all administrative duties for office of thirteen Transportation Engineers. The company works closely with the Colorado Department of Transportation on numerous projects throughout Colorado. Along with administrative tasks, assisting engineers on specific projects, responsibilities include: Daily and advanced use of Microsoft Office, Excel, Outlook, Publisher, and PowerPoint Extensive experience with Adobe Photoshop, Adobe Illustrator, and Adobe InDesign Assisting the Senior Transportation Engineer prepare and create documents, presentations, displays, handouts, and public notices for Public Open Houses to discuss roadway changes to all affected citizens and agencies involved in the project Designing new business cards for all employees Various printing projects including small and large-scale print jobs, working with printing companies to create large displays for Open Houses and proposals Was placed in charge of the office moving locations. In charge of scheduling and planning all moving companies before, during, and after the move Was integral part of designing and redecorating the new, larger office suite Designed the company Christmas card and created an email group of 500+ contacts for distributing Christmas cards Answering and transferring all incoming phone calls in a positive and friendly manner Sorting mail. Scheduling packages for pick-up or delivery through Fed-Ex, USPS, or courier Ordering supplies and tracking inventory Processing checks and creating deposits Processing employee receipts for expense reporting Tracking all print jobs that need to be billed to the client Welcoming all visitors and placing a special emphasis on ensuring their experience with our company was a positive one Assisting the Chief Operating Officer and Owner of the company in any tasks they request in a timely and accurate manner Planning employee engagement events such as "Paint Nights", happy hour, and birthdays Show less

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  Hdr

  Sept 2017 - May 2019

  Project coordinator

  · Apply company quality assurance guidelines and procedures for project document management· Assist with and help coordinate meetings and presentations· Exhibit professionalism with clients· Work with multiple Project Managers and project teams as needed· Assist with project guides, project reviews, and expense reports as needed· Develop training programs and presentations· Maintain Master Equipment Database· Specification preparation and formatting· Establish Safety Programs for seven offices across the country· Large group event planning· Volunteer program coordination and participation· Develop and implement integration efforts after company acquisition · Documentation, development and monitoring of project budgets and schedules for multi-discipline projects· Project file management through Newforma and ProjectWise· Workflow management with Bluebeam · Monitoring and tracking the progress of project work · Co-ordinate information flow between project participants, including sub-consultants, and, where appropriate, between the project team(s) and the client(s) · Attend project meetings and prepare detailed agendas and minutes of meetings · Project reviews, quality audits, preparation of project budget and schedule status reports and presentations· Working with project managers to proactively identify project budget and schedule problems and implement corrective actions Show less

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  Otak cpm

  Aug 2019 - now

  • Construction Project Manager II

    Sept 2024 - now

  • Project Manager

    Dec 2022 - Sept 2024

  • Construction Manager

    May 2021 - Nov 2022

  • Project Coordinator

    Aug 2019 - Apr 2021