Toni Triatmojo

Experience

• 

  PT Aplikanusa Lintasarta

  Jan 2005 - Dec 2015

  Senior Engineer Service Escalation• Troubleshooting problem of network customers on third level handling of the escalation procedure.• Giving solution and improvement for customers network problem.• Execute and supervise implementation solution. Senior Engineer Internet Operation Center.Received escalation customer problems related to the internet.Techical support for customer care dan sales.Reengineering network, activation new POP and integrated into network eksisiting, dismantle POP, Migration noc.Develop DNS, Mail Server, FTP server, hosting, etc related with internet product. Network Engineer Internet Operation Center.Responsible for overall internet services for customers. Identify the problem, finding the solution for day 2 day Internet operation and monitoring internet backbone.

  • Senior Engineer

    Nov 2015 - Dec 2015

  • Senior Engineer

    Jan 2014 - Oct 2015

  • Engineer

    Jan 2005 - Dec 2013
• 

  Digiserve by Telkom Indonesia

  Jan 2016 - now

  Work together with Operation team to provide commited SLA and fine-tunning for operational stability.

  • Solution Designer Manager-Design & Delivery

    Jan 2022 - now

  • Senior Specialist L3

    Jan 2016 - Mar 2025