Alana Ciolfi

Experience

• 

  St. Joseph's Health Care London

  Sept 2006 - Aug 2009

  Recreation Therapist

  As a member of the interdisciplinary team, I served residents in the Veteran’s Care Program with Recreation Therapy interventions; addressing social determinants of health.

• 

  Lumacare

  Aug 2009 - Feb 2021

  As a member of the Leadership Team, I directed the Programs portfolio which included five Adult Day Programs, Overnight Respite and Senior Active Living Centre leading 45 staff across four geographical sites. I acted as the organization’s Ethics Ombudsperson and led organization-wide quality improvement initiatives. Directed two specialized (stroke recovery + frail elderly + dementia) Adult Day Programs serving 100+ clients and leading 10 staff across two sites. Integral in Lumacare’s inaugural three-year certification from CARF International via policy development and training.

  • Manager, Programs

    Sept 2013 - Feb 2021

  • Supervisor, Adult Day Programs

    Aug 2009 - Sept 2013
• 

  Therapeutic Recreation Ontario

  Jun 2012 - Jun 2014

  Executive Board Member

  As a member of the Executive Committee, I served as a Board Member overseeing the Risk Management and Audit portfolio.

• 

  North York Seniors Centre

  Feb 2021 - Jan 2023

  Director, Senior Care

  As a member of the Senior Leadership Team reporting to the Executive Director, I directed all client-facing programs and services as well as coached leaders in driving organization-wide quality improvement initiatives. I also led key back-end business reconciliation functions in Contracts, Human Resources and Accounting.

• 

  Partners Community Health

  Jan 2023 - Feb 2024

  Director, Programs and Wellness Supports

  As a member of the Senior Operational Team, I collaboratively supported the opening of two LTC homes at Wellbrook Place. I lead the development of net new allied health services and volunteer program. Supported the development of KPIs related to social determinants of health in a long-term care context. Contributed to local health system integration, capacity and flow for Mississauga-Halton.

• 

  Ontario Health | Santé Ontario

  Feb 2024 - now

  Consultant, Palliative Care Implementation

  As a member of the Capacity, Access and Flow team, I direct the implementation of the Palliative Care Health Services Delivery Framework across the Central Region.