
John Tousley

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About me
Lead Specialist - Project Manager at Verizon
Education

ECPI University
1998 - 1999Computer Technology/Computer Systems Technology
Experience

Verizon
Jul 2000 - Oct 2023Oversee and manage day to day implementation of multiple customer network projects. Responsible for leading a team of project managers in both technical understanding of the project as well as its execution. While reporting immediately under a Director, I assist the Senior Management team as necessary. Creating technical documents and MOPs (Method of Operations and Procedure) to ensure smooth implementation of project goals. Serve as a SME (Subject Matter Expert) to subordinate project managers. I take an active and leading role in developing, creating and presenting training for a wide audience; from the newly hired to industry veterans - both within and without my organization. Show less
Project Manager Team Lead
May 2019 - Oct 2023Client Service Manager
Jan 2018 - May 2019Activation Manager
Jul 2014 - Dec 2017Delivery Manager
Jun 2012 - Jul 2014Global Logical Provisioning
Aug 2006 - Jun 2012WAN Engineer
Jul 2000 - Aug 2006
Licenses & Certifications
- View certificate

PRINCE2® Foundation Certification Training
PeopleCertDec 2019 - View certificate

ITIL Foundation Level
PeopleCertOct 2019
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