Chavdar Vlachkov

Experience

• 

  NGO Friends of Europe

  Jan 2005 - Jan 2010

  PR

  Coordination of joined activities with government authorities, other NGOs and private organizations aimed at introducing the EU values to the younger generation. Organization of events and seminars, both local and abroad. Management of communication tasks.

• 

  Fraport AG

  Jun 2009 - Oct 2009

  Trainee in the department “International programs and projects”

  In the department "International programs and projects" I worked on the preparation, management and reporting of projects financed by EU funds. The most of the projects were financed through the Operational Programme "Human Resources Development 2007-2013".

• 

  MobileXpense

  Dec 2010 - Nov 2015

  I was responsible for providing active leadership of all aspects of projects from start to finish, including:• resource identification, stakeholder involvement, project planning, requirements gathering, technical and functional documentation, issue tracking and resolution, lifecycle testing and full project execution to include tracking, reporting, rollout, interfacing with other business departments and formalized project closure.• I was responsible for the team’s capacity planning and expected to drive the development of project management best practices insuring the profitability of every project managed by the team. Show less • Management of system implementation projects (SaaS) across a multinational environment with exposure to multiple business sectors: pharmaceutical, manufacturing, healthcare and others. Process analysis and implementation of products developed by Mobilexpense. Project implementation including operational management, stakeholder coordination, communication and solution research. • Pre-sales support, consultancy and product presentation are part of the main responsibilities of a Project Manager, along with the shared responsibility in product development, enhancement and third party’s system integration (such as Sales platforms, ERP, EDI and HR systems).• Active contributor to formulating and defining internal process and follow up improvement analysis. Show less Managing solution oriented development for clients. Maintaining relations with key accounts:• Customer Support & Account Management - responsible for B2B and 3rd level partners’ client portfolio for German corporate clients and public institutions.• Manage the end-to-end implementation process in the customer’s environment, considering the setup configurations already implemented for the client in question. • Business analysis - gathering and analysing client requests for post-implementation configurations and new developments based on their T&E expense management business needs. Show less

  • Head of Project Management and Implementation

    Sept 2014 - Nov 2015

  • Project and Implementation manager / Solution Consultant

    Jan 2013 - Sept 2014

  • Client Relations Manager

    Dec 2010 - Jan 2013
• 

  Accenture Belgium

  Jan 2016 - Mar 2023

  Leading the Accenture Interactive Belux Practice for Digital Experience Platforms.- Area of professional focus: e-commerce & marketplace strategy and delivery, technology driven business transformations, digital enablement & customer experience;- Program and Project management of broad multi-annual programs technology driveprograms;- Lead in strategy and problems diagnostics of client experience in the context of digital channels and lead the follow up transformations;- Coordinating Change Management activities across geographies and business units;- Extensive team leadership experience & coaching;- Technology roadmap assembly and execution.- Translate the strategic directions and objectives established by clients into holistic strategiesand actions;- Business development, budget management and business initiatives prioritization and planning. Show less

  • Senior Manager Consulting

    Dec 2018 - Mar 2023

  • Manager Digital Technology Consulting

    Jan 2016 - Nov 2018
• 

  Tata Consultancy Services

  Mar 2023 - now

  Engagement Director Europe - Digital Transformation

  I am part of TCS Consulting branch, in particular the Transformation practice. I am responsible for the European region with focus on Consumer Goods & Services, Retail, Manufacturing & LS working at the intersection of IT & Business Strategy. My main responsibilities include:- Business & technology advisory for Sales & CRM, Digital Customer Engagement , Channel mgmt, Marketing & Communication, O2C, Operational Efficiency, Development of Sustainable Organizations , E-commerce ;- Process & reorganization strategy;- Customer centricity transformation;- Platform lead business transformation;- Shaping and coordinating change management strategies across geographies and business units. Show less