Tomaz Kralj

Experience

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  RTV Slovenija

  Sept 1991 - Sept 2000

  System engineer

  Responsibilities includes administering and supporting MS NT 4.0 domain and MS Exchange 5.5 clients in 3 locations (over 3500 users and workstations), MS System management server 1.2 / 2.0 and Help Desk support

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  Tax Administration Office - Slovenija (DURS)

  Sept 2000 - Jun 2008

  Lead system engineer

  Track record of increasing responsibility in secure network design, systems analysis and development and full lifecycle project management, managing projects and implementing solutions on Microsoft platform. Installing, monitoring and securing all Windows domain and member servers (over 200 servers) in over 80 locations all over Slovenia.

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  Microsoft

  Jun 2008 - Oct 2017

  As WW Cloud Services Lead (CSL) in the Consumption Strategy & Enablement (CSE) team I am an integral part of WW Services Marketing & Enablement (SME) organization and particularly focused on accelerating Cloud Services consumption, field execution and delivery competency across Services roles targeting Cloud Services inclusive of O365, Azure and CRM Online. The CSE Team is a key partner with the field enablement and readiness teams focused on scaling out Cloud Services delivery competency globally. We are leaders, change agents and have experience or expertise in O365 or Azure, together with strong partnership and cross group collaboration with a variety of M&O, C&E, FastTrack, Sales Account Teams, WW Offerings, Premier, PFE, MCS and various roles in the Domain Services organizations. Show less As Senior Technical Account Manager and Associated Service Delivery Executive my responsibilities includes Strategic Consulting, business plan & strategy , development and IT health:• Technical account management for portfolio of clients,• Building strong and positive relationships with clients at various levels• Building and documenting knowledge about clients business and technical setup• Building strong relationship with Microsoft Client Services Team members• Delivering IT operations workshops and trainings • Managing deliveries and clients support ticketsBesides working in a TAM role I'm also managing and delivering Cloud Vantage contract for some of our customers as associated Service Delivery Executive and acting as Office 365 Champ for CEE Multicountry region. Show less

  • World Wide Cloud Services Lead | Central and Eastern Europe

    Jan 2016 - Oct 2017

  • Cloud specialist in COE | Central and Eastern Europe

    Oct 2014 - Jan 2016

  • Senior Technical Account Manager - TAM / ACDE

    Jun 2008 - Oct 2014
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  Span

  Oct 2017 - Jan 2025

  As Senior Modern Workplace Consultant I'm integral part of delivery the right solutions to our Customers and help them realize the full value of investment in Microsoft 365 services. As Service Delivery Manager I oversees the delivery of services or service technology to a SPAN clients or customers in order to ensure consistently high service performance and evaluates customer feedback to develop quality improvement processes. I'm also certified Change Management and Adoption specialist working as Digital adviser for Modern workplaces, delivering sessions, presenting, coaching and building collateral's for successful on-boarding and Adoption of new services.

  • Senior Modern Workplace Consultant

    Mar 2021 - Jan 2025

  • Service Delivery Manager

    Oct 2017 - Mar 2021
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  AXLhub

  Jan 2025 - now

  Senior Power Platform Consultant

  With a passion for driving digital transformation, I’m focused on helping organizations unlock the full potential of Microsoft Power Platform to streamline processes, automate workflows, and create impactful business solutions. Drawing on my experience in business analysis, solution design, and development, I’m committed to delivering scalable, innovative solutions that drive efficiency and foster growth. Looking forward to collaborating with businesses to shape the future of digital workspaces and transform how they operate with the Power Platform. Check 👉 https://axlhub.com/ Show less