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Fernanda Aultman

Fernanda Aultman

Global Lead of Customer Experience, Technology & Consulting Segment

Followers of Fernanda Aultman2000 followers
location of Fernanda AultmanCharlotte Metro

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  • Timeline

  • About me

    ✨ Enhancing Customer Success with Bespoke Growth Solutions ✨

  • Education

    • University of Wisconsin-Whitewater

      1996 - 2000
      Bachelor of Science International Studies

  • Experience

    • Pontoon Solutions

      Apr 2022 - now
      Global Lead of Customer Experience, Technology & Consulting Segment

      Within Pontoon's portfolio of Tech & Consulting MSP and RPO programs, lead complex, global initiatives aimed at fostering operational excellence. Guided by a strategic blend of automation, process adoption, Lean Six Sigma, and change management methodologies, my leadership propels continuous improvement and efficiency within the organization, driving transformative change and instilling a culture of excellence.

  • Licenses & Certifications

    • Avature Specialist Certification

      Avature
      Mar 2018

    • ICAgile Certified Professional - Business Agility Foundations

      ICAgile
      View certificate certificate

    • Lean Six Sigma Green Belt (ICGB)

      BQF
      Jul 2019