Kathy Mach

Experience

• 

  Amundsen High School

  Sept 2007 - Aug 2008

  General Office Assistant

  - Organized and updated records in the school’s database- Reviewed a variety of independent projects assigned by the facilitating staff

• 

  CVS Pharmacy

  Aug 2012 - Aug 2012

  Pharmacy Technician Intern

  - Assisted pharmacists with labeling and dispensing dosages, and formulating medications- Monitored and maintained workplace inventory- Performed price checks and managed cash registry line - Partnered with the pharmacist to ensure medications were refilled

• 

  Saigon Bistro

  Nov 2012 - Aug 2014

  Hostess / Server

  - Supervised restaurant operations and trained new employees on procedural processes- Worked with the restaurant manager and the chef to ensure customer orders are processed seamlessly- Achieved being top rated on Yelp with excellent customer service- Worked overtime to record inventory and ensure restaurant is well organized- Completed various assignments within limited time constraints, maintained good relationship with customers, and resolved issues in a timely manner

• 

  Northwestern Medicine

  May 2015 - Aug 2015

  Data Quality Analyst Intern

  - Tremendously reduced EPIC interface errors in the interface error logs- Familiar with EpicCare Ambulatory- Troubleshoot and fixed errors in the Epic Bridges interface error logs and work queues.- Worked on many HL7 interfaces (ADT/Registration, Providers, Transcriptions/Reports, Labs, Cardiology and Radiology)

• 

  Northwestern Memorial Hospital

  Nov 2015 - Jan 2016

  Human Resources - Administrative Assistant

  - Reorganize and update the Christmas Wish List receipts to keep record of the Child Adoption Program- Direct NMH employees to the Annual Town Hall Meetings and distributed bonus gifts- Provide administrative support to the Employee Programs Manager

• 

  Ann & Robert H. Lurie Children's Hospital of Chicago

  Jan 2016 - now

  • Epic Environment Coordinator

    Feb 2022 - now

  • Provider Database Analyst

    Jan 2016 - Feb 2022