
Brandon Kohn
Customer Service/Assistant Manager

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About me
Commercial Sales Leader | Driving Revenue Growth in Technology & SaaS Solutions | Expert in Strategic Market Expansion & Team Leadership
Education

Mayfield High School
2000 - 2004
Miami University
2004 - 2008Bachelor's Degree Business Administration; MarketingActivities and Societies: Men's Glee Club, Cheezies, Intramural Sports

Cleveland State University
2010 - 2011Master's Degree Sports Management
Miami University
2004 - 2008Bachelor of Arts - BA Marketing 3.4Activities and Societies: Glee club, smaller a cappella group - cheezies
Experience

Costco Wholesale
May 2004 - Aug 2006Customer Service/Assistant ManagerRotated through multiple departments to develop experience with all aspects of the wholesale business.Executed management responsibilities within the seafood department including inventory and distribution of products.Responsible for training associates within the department on customer service and other department specific responsibilities.

California Pizza Kitchen
May 2007 - Aug 2013Bartender, ServerDeveloped experience and knowledge of restaurant business operations by performing duties in all service positions including server, host, take out representative, and food runner.Performed restaurant responsibilities in a fast-paced, high volume environment while continuing to improve overall guest experience.Responsible to open and close the restaurant during various shifts as well as to train new employees to excel at their position, i.e. server/bartender/take-out etc.

Cleveland Browns
Jun 2008 - Dec 2011Marketing Research AssistantServed as a personal liaison with the Browns organization gathering fan feedback to help the organization, prioritize initiatives, and identify opportunities for improvement through the analysis of data collected through PDA surveys and one-on-one interviewsAnalyzed and reported data collected to head of ticket officePerformed ticket office responsibilities including ticket sales, customer service, and telemarketingResolved ticket issues during each home game at Cleveland Browns Stadium Show less

Global Spectrum - Comcast Sports
Aug 2011 - Dec 2011Marketing InternManaged social media program and developed daily posts to increase awareness and drive attendance to eventsImproved the overall marketing and advertising of all Wolstein Center sporting and social events and helped sell out a rival game by creating and distributing flyers and getting word out on campusBuilt successful partnerships between Wolstein Center and organizations in and around the Cleveland area by traveling to various locations promoting all local eventsUsed telemarketing to improve group ticket sales for Cleveland State Men’s home basketball games Show less

MCPc
Apr 2013 - Sept 2015Responsible for assisting Account Manager with attaining sales quota goals including customer maintenance and opportunity managementProvided inside sales support for multiple Account Managers:Contributed to nearly $8.8 Mil in IT sales during Q1 & Q2 while maintaining approximately $5 Mil in 12-month projected sales pipelineAssisted Account Managers in fulfilling and surpassing quota and margin expectations by 191% through first 6 monthsParticipated in and conducted sales calls regularly while meeting the needs of each Account Manager and their customersSupport new client prospecting strategies and appointment setting in collaboration with Account ManagerResponsible for maintaining the integrity of profitability of all orders, through the use of available OEM programs and promotionsWork specific call campaigns Order trending Drill down Discussion with customer (What do you have, What do you need) Upcoming Projects Details (Budget, timeframe) Direct Calls to specific contacts Quote creation, Sourcing & Opportunity Follow Up and Conversion Show less Built approximately $250K of pipeline across multiple opportunities for Cisco SMARTnet through cold-calling processManaged multiple call-campaigns simultaneously while routinely establishing daily activities including E-mail and call scriptingEngaged in MCPc partnered events by providing their company size, annual revenue and IT budgetSupported individual Account Manager requests for both prospects and current customer contacts by providing qualified leads and opportunities to assist in achieving growth targets by setting appointments in ConnectWise Show less
Account Development Representative
Dec 2014 - Sept 2015Lead Generation Specialist
Apr 2013 - Dec 2014

Logicalis
Sept 2015 - Apr 2019Provides inside sales support for Account Executives for transition of Logicalis purchase of MCPc's advanced technology businessContinuing all responsibilities delegated from MCPcCurrently projecting $9 Mil in revenue for 12-month forecast. Approximately $1.5 Mil in projected gross profit
Account Executive
Oct 2016 - Apr 2019Account Development Representative
Sept 2015 - Sept 2016

Syndigo
Apr 2019 - nowLeads a team of 10 Client Development Executives (CDE) across various verticals in the US (SMB, Mid-Market) and Canada. Pivotal contribution in sales organization restructuring in 2024. Identified internal candidates who best fill the CDE role.Oversee each CDE who is responsible for co-selling with their Account Executive counterparts. Establishing growth strategy, engagement plan, and overall value delivered to a set of named accounts. Responsibilities include:• Create attainable and measurable KPIs for individual contribution & performance • Establish a repeatable sales process to facilitate a clean & consistent execution of various sales cycles.• Develop new Client Development Executives while holding them accountable to their quarterly & annual growth goals.Accomplishments:• 2023 - Top Three Sales Leader - 91% Growth Attainment ($14M Net Revenue Retention)• Three consecutive years - President’s Club Achiever ('20, '21, '22)• 2022 - Top Sales Manager Award (Greater than $13M annual revenue in retention & growth)• Developed & executed retention plan for $6.4M ACV renewals in 2021 (85% Retention)• Led all Account Executives to attaining 100%+ of Individual Annual Growth Quota• Achieved 102% Team Growth Quota in 2021• Awarded the “Consider It Done” award (2021) Show less Syndigo helps clients grow sales by providing extensive product content, nutrition information and digital media that power engaging experiences across brands, distributors and retailers. Clients in industries such as automotive, consumer goods, DIY, foodservice, grocery, hardlines, and healthcare all benefit from Syndigo’s integrated platform, Content Experience Hub – which enables clients to collect, store, manage, syndicate and publish their content for consumers across the largest trading network in the world.Engage with a current book of business containing nearly 200 various clients as liaison to brands and retailers. ∙ Customers vary from SMD to Commercial & Enterprise level accounts ∙ Grow and manage SaaS pipeline through Value Selling training & Salesforce ∙ 2019 growth performance: 70% of quota based on $218,750 in revenue growth. Quota pro-rated. ∙ 90+% renewal retention rate∙ 2020 growth performance: 104% of quota based on $450,000 in revenue growth. ∙ 90+% renewal retention rate∙ 2021 growth performance: 35% of annual quota through Q1 prior to transition to management based on $575,000 in revenue growth. ∙ 97.6% renewal retention on $793K Show less
Client Development Manager
Apr 2021 - nowAccount Executive
Apr 2019 - Apr 2021
Licenses & Certifications
- View certificate

Responsible AI: Principles and Practical Applications
LinkedInSept 2024 
Value Selling
ValueSelling Associates, Inc.Jul 2019
Honors & Awards
- Awarded to Brandon Kohn2020 President's Club Syndigo Jan 2021 Reaching 100% Quota while maintaining 90% renewal rate
Languages
- spSpanish
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