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Daniel Johnson

Daniel Johnson

Network and System Administrator

Followers of Daniel Johnson152 followers
location of Daniel JohnsonOklahoma City, Oklahoma, United States

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  • Timeline

  • About me

    Master ProSupport Engineer (SST/NOS Analyst) at Dell EMC

  • Education

    • University of Central Oklahoma

      2000 - 2005
      Bachelor of Science (BS) Business/Commerce, General

      Activities and Societies: Baptist Collegiate Ministries (BCM/BSU), Association for Computing Machinery (ACM)

  • Experience

    • C. H. Guernsey & Company

      May 1997 - Apr 2011
      Network and System Administrator

      Managed various Linux and Windows servers, re-designed and administered the LAN, implemented VPN solutions for remote sites, administered the software used by Accounting.

    • Dell EMC

      Apr 2011 - now

      I am an internal escalation point for all levels of customer-facing and internal groups for complex issues involving VMware products, Linux distributions, and Nutanix platforms. I am an internal escalation point for all levels of customer-facing and internal groups for complex issues involving VMware products, Linux distributions, and Citrix XenServer. I was an Internal escalation point for 1st and 2nd level customer-facing engineers for complex issues involving Linux, VMware products, and Citrix XenServer. 2nd level customer-facing engineer handling hardware/software/firmware issues for Dell PowerEdge servers running Linux, VMware products, or Citrix XenServer.

      • Master ProSupport Engineer (SST/NOS Analyst)

        Sept 2016 - now

      • Master ProSupport Engineer (SST/NOS Analyst)

        Aug 2015 - Sept 2016

      • Senior ProSupport Engineer (SST/NOS Analyst)

        Feb 2014 - Aug 2015

      • Enterprise Product Engineer

        Apr 2011 - Feb 2014

  • Licenses & Certifications