Ashutosh Kumar

Experience

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  Huawei Technologies India

  Jun 2013 - Jul 2015

  Graduate Engineering Trainee

  • Team Member providing 24 X 7 supports, is responsible for 99.98% uptime of the System as well as network.• Carrying out traffic migration from ECI to Huawei MUX for Vodafone Bihar and Kolkata through NMS.• Link migration, Node migration and Node Insertion activities.• DCN plan for Vodafone of Huawei network.• License and Node software up-gradation.• L1 and L2 Traffic Provisioning, Maintenance and Troubleshooting on Huawei NMS.• Worked on OSN series 500, 550, 7500, 1832X16 and 1832X8.• SDH to DWDM migration, Channel addition and Link calibration. Show less

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  ECI Telecom

  Jul 2015 - Apr 2017

  Technical Support Engineer

  • Hands on Layer 2 Protocols – Switching, VLAN (802.1q, 802.1ad), ERPS (G.8032), MPLS-TP, LACP (802.3ad),TDM over PSN, STP/RSTP (802.1D/802.1Q)• Provide Tier2 technical support on ECI's XDM, BG and NPT product to resolve complex customer problems for customer located Globally. • Delivers hands-on technical assistance and troubleshooting for resolving customer hardware and Software issues for customer located in APAC.• Contributes and assist in development of Knowledge Base content.• Uses a lab environment to re-create customer issues .• Work with Tier3 support for resolving complex customer problems .• Creates customer-specific MOPS, and test plans .• Provides support to pre-sales teams for Network Integration and deployment.Products working upon – ECI XDM Series (100,300,500,1000,2000,3000) & BG series (20,30 & 64), NPT series (1010,1200) and ECI Apollo Series. Show less

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  Ciena

  Apr 2017 - now

  Customer response team & Global Product Introduction for Ciena L1/L2 Product Portfolio to Telecommunication Service Providers across the globe . Role- System validation/Product verification Test Engineer. Responsible for Test planning & Test Execution and defect tracking for NE issues. Installation, diagnosis, troubleshooting, and debugging of H/W, S/W & associated features of CIENA’s Packet Optical products.Work closely with R&D software and hardware teams to troubleshoot, debug, root cause and fixing the issues. • Provide Tier3 technical support on CoreDirectore/5400 to resolve complex customer problems for customer located Globally.Products working upon – Coredirector,CN5430/5410,OneControl.

  • Lead Engineer

    Jul 2022 - now

  • Module Lead

    Aug 2020 - Jun 2022

  • SVT/PV Engineer

    Mar 2019 - Jul 2020

  • Associate- Global Product Support

    Apr 2017 - Mar 2019