Fabrizio Poli

Experience

• 

  Marriott International

  Feb 2003 - Jul 2006

  Front Office Manager | Marriott CasaMagna Cancun
• 

  JW Marriott Cancun Resort and Spa

  Jul 2006 - Dec 2007

  Director of Training and Quality

  • Responsible for the 5 diamonds initiatives for JW Marriott Cancun for 2007. The Hotel obtained the AAA five Diamonds award for 2007 for the first time after four years of applications Full knowledge of 5 Diamonds and AAA serviceFull knowledge of Marriott’s Brand Standards• Conducted 50 self audits, Brand Standard and AAA monthly inspections• Provided up to 50,000 hrs of training in twelve months Developed twelve new training programs

• 

  Renaissance Vinoy

  Jan 2008 - Dec 2011

  • 500k over budget for Food and Beverage sales YTD• Number 2 in the company in GSS scores for 2010 Quality of Food and Service• F&B Excellence Award for 2010 with Five Outlets Four Bars over 7 million in Revenue. • Number 1 in the company in GSS scores for 2009 (Managed Hotels)• Number 2 in Arrival Experience ( Managed hotels low 50’s in 2007)- Number 1 in Elite Recognition ( Managed hotels low 40’s in 2007)

  • Director of Restaurants and Bars

    Jul 2010 - Dec 2011

  • Director of Rooms

    Jan 2008 - Jul 2010
• 

  The Ritz-Carlton Hotel Company, L.L.C.

  Jan 2012 - Aug 2018

  Responsible for Executive Housekeeping ,Front Office, Club Lounge Retail Store, Bellmen and Concierge, Switchboard and Night Manager.Directly reporting to the Hotel Manager my main duties are divided in spot checking of hotel rooms to ensure standards, authorizing all leave schedules or ensuring control of expenditures as well as budgets set. Attend a weekly executive and sales meetings as well as the General Manager’s briefings with Front Office and Housekeeping.Strong organizational skills, excellent time management skills and technical skills. Show less

  • Hotel General Manager | The Ritz-Carlton Golf Resort, Naples

    May 2015 - Aug 2018

  • Rooms Executive | The Ritz-Carlton Sarasota

    Jun 2013 - Apr 2015

  • Assistant Rooms Executive | The Ritz-Carlton Orlando

    Jan 2012 - Jun 2013
• 

  W Hotels

  Sept 2018 - Jul 2021

  General Manager | W Atlanta-Midtown
• 

  JW Marriott Nashville

  Jun 2021 - Jan 2024

  General Manager
• 

  The Westin La Paloma Resort & Spa

  Mar 2024 - now

  General Manager