Roxanne Humphres

Experience

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  PacifiCare Health Systems

  Nov 2001 - Apr 2002

  Auditor

   Evaluated enrollment changes and new enrollment procedures Auditor for the cash desk reports for data entry Assisted the cash desk with data entry, deposits and monthly closings

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  Shamrock Foods

  Jun 2008 - May 2015

  Lead and collaborate on continuous process improvements and process implementations with Sales, purchasing, Logistics, Bid department, and non-Commercial/National/SystemsPricing team Assist IS department with system enhancement projects through analysis of business needs and testing of new processes and programs Provide support to Sales by maintaining pricing, order guides, custom invoice, and various reporting (Non-Commercial) New account set-ups Pricing and gross profit analysis Show less

  • Sr. Contract Pricing Analyst

    Mar 2011 - May 2015

  • Contract Pricing Analyst

    Jun 2008 - Mar 2011
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  Republic Services

  May 2015 - Jan 2020

  Create and analyze monthly and adhoc financial reports for various levels of leadership with specific focus on National Accounts. accomplished through multiple data base reporting systems. works directly with Sr. National Account Managers for Manufacturing &Environmental Services and Directors to provide major account management support with all stakeholders to fulfill and facilitate contracts for Sr. National Account managers portfolios Collaborate with various stake holders to resolve accounts receivable/ billing issues to reduce month over month DSO. Manage multi million dollar accounts receivable portfolio. Assist in escalated billing issues , support collections team, and help with AR process improvements, training and account support.

  • Financial Analyst

    Nov 2019 - Jan 2020

  • National Account Program Administrator

    Mar 2018 - Nov 2019

  • Sr. Billing Coordinator (collections team)

    Dec 2016 - Mar 2018

  • Billing Coordinator

    May 2015 - Dec 2016
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  Syndigo

  Jan 2020 - now

  support trading partners and suppliers to drive sales through the use of SaaS platform. This is done through webinar trainings and one one instruction. additional functions include creating and analyzing sales strategy reporting, conversion reporting, monthly report sets, weekly reports sets, adhoc reporting, and implementation of system enhancements.Additional responsibilities include working with developers by grooming jira tickets, testing , and final approval of bug fixes in Saas programs, new enhancements and onboardings. Show less

  • Program Manager- Retail

    Mar 2023 - now

  • Operations Manager

    Jan 2020 - Mar 2023