Sean Ramer

Experience

• 

  Spirit Mountain Casino

  Jan 2010 - Jan 2012

  Security Officer/Security Officer II

  - Protection of patrons and business assets- Physical security and patrols- Vehicle patrols - Interpersonal communication and public contact- Internal and criminal investigations- Authoring Incident Reports, maintaining item and evidence records- Security dispatching and shift management (including deploying personnel, managing break schedules, and handling emergency response)- Radio communications - Multi-line telephones - Law enforcement integration - HIPPA compliance - Emergency Medical Response - Loss prevention Show less

• 

  Virginia Mason Franciscan Health

  Jan 2013 - Jan 2015

  Security Officer

  - Protection of patients/staff/business assets - Physical security and patrols- Vehicle patrols - Secure area management and restricted access operations - Interpersonal communications and public contact- Incident Report authoring and creation/maintenance of personnel/public files for records- Surveillance (CCTV)- Radio communications- Multi-line phones - Criminal and internal investigations - Law enforcement integration

• 

  Washington State Department of Corrections

  Feb 2015 - Sept 2016

  Corrections Officer

  - Management and observation of offender population - Supervision of offender work crews - Protection of staff and offenders - Documentation of violations of DOC policy and service of infractions- Authoring Infraction Reports, Behavioral Observation Logs, and Incident Reports- Interpersonal communication

• 

  BlogMutt

  Apr 2016 - Aug 2019

  Freelance Content Writer

  - Freelance content generation for online blogs of various partner companies- Content specifically tailored to client demands- Wide range of topics across hundereds of partner companies

• 

  Evergreen Treatment Services

  Sept 2016 - Aug 2019

  General Duties: - Oversee ground level operations of Public Safety Department in Seattle, directly supervising Public Safety Specialists onsite - Act as primary point of contact for outside agencies/law enforcement - Oversee scheduling, departmental training, and staff discipline issues - In conjunction with Public Safety Manager develop and implement departmental policies and procedures that reflect department mission and agency values - Foster interdepartmental collaboration through - Train New Hires on departmental standards and expectations Show less Basic Job Functions:- Ensure a safe and therapeutic treatment environment for clients- Observe and report behavior in violation of agency policy and safety guidelines- Investigate illicit activity and protect agency/community relationsOther Duties and Tasks undertaken:- Conceptualized and Authored Departmental Policies and Procedures Manual and Departmental Training Manual- Conceptualized and Designed agency-wide Emergency Preparedness Program- Elected Chairman of the agency Safety Committee; February 2017-Present- Independent FEMA training, focused on Emergency Management and Disaster Preparedness- New Hire Orientation Presenter regarding agency Safety and Security issues- Department field trainer, responsible for ensuring quality training standards for incoming Public Safety Specialists Show less

  • Public Safety Lead

    Apr 2018 - Aug 2019

  • Emergency Preparedness Coordinator

    Apr 2018 - Aug 2019

  • Public Safety Specialist

    Sept 2016 - Apr 2018
• 

  CentralSquare Technologies

  Aug 2019 - now

  - Senior Consulting role. Serve as a Subject Matter Expert (SME) in several fields and train new staff on product line.- Full life-cycle consultation and configuration of an industry-leading one-solution Public Safety software platform. Responsible for primary configuration and implementation of all system configuration options.- Actively involved with stakeholder success from pre-implementation to post-live environment.- Work in collaborative partnerships across business organizations to ensure optimal client outcomes.- Manage workflows and scheduling with a wide array of business management solutions, including JIRA, SalesForce, Cisco WebEx, and Microsoft Teams- Subject Matter Expert (SME) on multiple priority topics, including third-party software solutions and integrated hardware.- Work in a 100% remote capacity with frequent client-facing travel. Show less - Full life-cycle consultation and configuration of an industry-leading one-solution Public Safety software platform. Responsible for primary configuration and implementation of all system configuration options.- Actively involved with stakeholder success from pre-implementation to post-live environment.- Work in collaborative partnerships across business organizations to ensure optimal client outcomes.- Manage workflows and scheduling with a wide array of business management solutions, including JIRA, SalesForce, Cisco WebEx, and Microsoft Teams- Subject Matter Expert (SME) on multiple priority topics, including third-party software solutions and integrated hardware.- Work in a 100% remote capacity with frequent client-facing travel. Show less - Full life-cycle consultation and configuration of an industry-leading one-solution Public Safety software platform. Responsible for primary configuration and implementation of all system configuration options.- Actively involved with stakeholder success from pre-implementation to post-live environment.- Work in collaborative partnerships across business organizations to ensure optimal client outcomes.- Manage workflows and scheduling with a wide array of business management solutions, including JIRA, SalesForce, Cisco WebEx, and Microsoft Teams- Subject Matter Expert (SME) on multiple priority topics, including third-party software solutions and integrated hardware.- Work in a 100% remote capacity with frequent client-facing travel. Show less

  • Professional Services Consultant III

    Apr 2022 - now

  • Professional Services Consultant II

    Jan 2021 - Apr 2022

  • Professional Services Consultant

    Aug 2019 - Jan 2021