Renee Jarboe

Experience

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  Indiana University Bloomington

  Aug 1998 - May 2001

  HOST Student Director

  • In Charge of recruiting and overseeing approximately 60-70 volunteers in the program.• Responsible for contacting parents and prospective students to schedule all aspects of their visit.• Responsible for helping organize some special programs in conjunction with other student organizations in the office

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  Shelby County Chamber of Commerce

  Aug 2001 - Oct 2003

  Office Manager

  Duties Included: • Coordinated with committee Chairperson on 4 major events each year which included: Business & Industry Trade Fair, Cash Bash, Golf Outing, Oktoberfest. Assisted with administrative responsibilities of other ongoing committees as necessary. These committees include Marketing & Public Relations, Annual Dinner & Awards Banquet, and Ambassadors. Liaison between these committees and Chamber staff and Board of Directors.• Ensured website was up to date and available at all times.• Kept Chamber members updated with information emails as needed; Responded to requests sent through website.• Received membership money and credited to appropriate account; Invoiced and credited accounts appropriately for all other money coming into the Chamber as Non-dues-revenue; Sent reminders to all past due invoices; Reported cash flows and progress to Executive Director and Board Treasurer. • Prepared bills and verify correct amounts, ensure bills were paid on time; Balanced petty cash monthly. • Ensured member records were current and up to date.• Informed new volunteers of meeting times and Chamber information. Made sure volunteers felt appreciated. Recruited new volunteers for Chamber events.• Oversaw one employee and one student intern. Other various daily duties included: ordering supplies, meeting minutes, answering phones, general office functions (copying, faxing, printing, mailing, filing, etc). Show less

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  PROKIDS, INC.

  Oct 2003 - Dec 2014

  Training Manager

  Duties included:• Provided direction to and supervised Training Assistant, Associate Trainers and Training Coordinator.• Managed expenses and income within the constraints of contract. • Managed and coordinated all programmatic training projects for Indiana’s Unified Training System (UTS) Contract including: the training calendar for core and topical trainings, conference coordination, curriculum development, and publication of newsletters.• Coordinated development and implementation of new website software system. This includes the learning management system (LMS), registration and e-commerce features. Administered changes to system as needed. • Directed the development, maintenance, modification and revision of curriculum. • Liaison to First Steps Bureau of Child Development Services staff. Remained current on changes to Part C federal and state rules. • Coordinated training sites and accommodations. Ensured each location staffed appropriately.• Answered general questions from UTS ProKids website. Sent emails to update agencies and providers on changes as requested by the Bureau staff. Informed providers of upcoming trainings. Show less

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  First Person

  Apr 2015 - Jul 2022

  Tactical management of delivery; manages and resolves escalated issues; ensures adherence to timeline and key dates; orchestrates renewal and Open Enrollment activities As a Client Advocate I work alongside our clients with 2-200 employees. I guide clients through their Annual Benefit Open Enrollment. Additionally, I review carrier documentation and create communication materials for their employees. As the day to day contact for our clients, I help them understand their benefit plans and sort out any issues with claims and billing. At the end of the day, I want to make sure our clients are happy and have the information they need.

  • Account Manager

    Mar 2021 - Jul 2022

  • Account Executive

    May 2019 - Mar 2021

  • Senior Client Advocate

    Jul 2018 - May 2019

  • Client Advocate

    Apr 2015 - May 2019
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  NFP

  Apr 2015 - now

  Tactical management of delivery; manages and resolves escalated issues; ensures adherence to timeline and key dates; orchestrates renewal and Open Enrollment activities including analytics and communications.First Person Advisors was acquired by NFP in May 2021. The integration was finalized in July 2022.

  • Senior Account Manager Team Lead

    Apr 2023 - now

  • Account Manager

    Apr 2015 - Apr 2023