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Nick Maselli

Nick Maselli

Followers of Nick Maselli7000 followers
location of Nick MaselliBeverly Hills, Florida, United States

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  • Timeline

  • About me

    Retired Telecom Technical Support Engineer and Manager

  • Education

    • Pinkerton Academy

      -

      Graduated with highest honors.

    • Watchung Hills Regional High School

      -

      Activities and Societies: Library Club

    • College of Central Florida

      2003 - 2012

      Took several courses.

    • Merrimack College

      -
      Associate of Science (A.S.) Computer and Information Sciences 3.89

      Activities and Societies: Alpha Sigma Lambda National Honor Society

    • Florida State University

      2008 - 2012
      BS Computer Science Magna Cum Laude

      Activities and Societies: Phi Kappa Phi Honor Society, Upsilon Pi Epsilon Honor Society for the Computing and Information Disciplines, IEEE Computer Society, Association for Computing Machinery (ACM) Magna Cum LaudeGPA 3.875

  • Experience

    • AT&T

      Dec 1989 - Jun 1998

      • Wrote and executed test plans to validate software and hardware for DACS II and FT2000• Developed and administered a Unix-based system used to track the Software Quality Rating.• Managed a $4 Million capital budget. • Managed technical support laboratory. • Analyzed and corrected technical aspect of contracts.• Trained and managed a team of five local engineers who installed, tested, and supported network equipment at 14 sites in five cities. • Planned and coordinated deployments and testing. • Coordinated development teams in the US and Europe to solve complex problems.Customers:Guangzhou TelecomShanghai TelecomZhuhai TelecomDongguan TelecomBeijing Telecom • Wrote user documentation and engineering change procedures.• Analyzed orders and resolved material issues.• Usability tested installation, upgrade, and user manuals• Deployed, tested, and maintained complex telecom equipment domestically and internationally.• Managed several million dollars in capital equipment.Customers:China TelecomHondutel • Co-authored the training plan for AT&T’s first ISO9000 factory certification.• Within 30 days of promotion to this position, prioritized and redirected the efforts of my team to close a backlog of 200 open change orders going back more than a year.• Managed materials management specialists and warehouse personnel.• Co-planned, created, and managed a US$ 100 million Circuit Pack Warehouse which helped reduce the manufacturing interval from 26 weeks to 2 weeks.

      • Test Engineer, Digital Cross-Connect and Add/Drop Multiplexer

        Apr 1987 - Jun 1998

      • Technical Project Manager, Digital Cross-Connect Equipment

        Jul 1995 - Jun 1996

      • Technical Support Engineer, Digital Cross-Connect System

        Dec 1993 - Jul 1995

      • Manager, New & Change Materials Managment

        Dec 1989 - Dec 1993

    • Lucent Technologies, Singapore

      Jun 1996 - Aug 2001

      Established a new deployment & integration center in Singapore to provide network design services, technical support, test equipment, and spares for fiber optic network projects in Asia/Pacific and China:• Wrote the business plan and process documents.• Localized regional support in Singapore.• Crafted the initial website and trained a webmaster.• Hired and managed network engineers, project managers, and logistics managers.• Built a troubleshooting and demo lab reflecting deployed systems.• Provided test equipment and spares in support of optical networking projects.• Localized capital budget in Singapore, saving the company an estimated US$10 Million.• Managed a US$ 4.5 Million capital budget - saved US$ 2 MillionCustomers/projects supported:Singapore TelecomTAC / ThailandAsia Global Crossing (AGC)China Power & Light Hutchison Telecom Show less Engineer / Technical Writer / Project Manager• Re-wrote Quality Plan and process documents.• Wrote Engineering Change Procedures and Software Release Documents• Wrote Y2K upgrade Method Of Procedure. • Wrote and executed test plans; worked with programmers to resolve problems.• Tested technical documentation for usability and accuracy• Lead the collaborative writing of software user documents.• Installed, integrated, tested, repaired, and upgraded network equipment worldwide.• Trained customers and technical support engineers. • Worked with programmers and managers to streamline ISO process documents. • Trained engineers and upgraded systems in China• Helped book a record US$1.8 Million in cost recoveries and obtain a US$3 million service contract.Customers:Japan TelecomGlobal Crossing North America (GCNA)Deutsche Telekom (DTAG)Singapore TelecomFLAGHondutelTAC ThailandJabatan Telekom Brunei (JTB)China TelecomAPCN Show less

      • Network Integraion & Deploment Center Asia/Pacific & China, Chief Technical Officer

        Aug 2000 - Aug 2001

      • Technical Support Engineer, Optical Networking Equipment

        Jun 1996 - Aug 2000

    • UTStarcom

      Aug 2005 - Feb 2007
      Senior Manager, English Technical Writing

      Consulted with the China team to improve English documentation quality.• Wrote and edited Training Plan & Quality Plan, RFPs, user manuals, upgrade procedures, installation procedures and more.• Established and managed a Technical Editing Team to better plan scarce resources.• Trained, mentored, and provided technical advice to 40 technical writers and translators

    • Goodman Networks

      Jan 2009 - Sept 2009
      Integration Engineer

      Sub-contracted to upgrade AT&T central office equipment for Alcatel-Lucent. • Traveled to several AT&T central office locations in the US. • Added, provisioned, and tested OC 192, 10 GigE, and DWDM circuits

    • The Techdoode, LLC

      Jun 2016 - now

      • Wrote Software Requirements Specifications, Use Case Diagrams, Flow Diagrams.• Developed, upgraded, and maintained WordPress websites.• Interfaced with vendors.• Documented processes.• Mentored PC users.• Repaired, upgraded, and configured computers and networks.

      • Technical Communicator & Technician

        Sept 2009 - now

      • Semi Retired

        Jun 2016 - Dec 2022

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Nick Maselli
      Navy Achievement Medal D.T. Oliver, Rear Admiral, United States Navy Jan 1992 “For professional achievement in the superior performance of his duties as Avionics Division Chief, Aircraft Intermediate Maintenance Department (AIMD), U.S. Naval Station Rota, Spain from 8 September 1990 to 31 March 1991. Chief Maselli consistently performed his demanding duties in an exemplary and highly professional manner. Displaying exceptional skill and resourcefulness, he molded the activated reservists and active duty personnel into a smooth team. Tasked as Division Tool… Show more “For professional achievement in the superior performance of his duties as Avionics Division Chief, Aircraft Intermediate Maintenance Department (AIMD), U.S. Naval Station Rota, Spain from 8 September 1990 to 31 March 1991. Chief Maselli consistently performed his demanding duties in an exemplary and highly professional manner. Displaying exceptional skill and resourcefulness, he molded the activated reservists and active duty personnel into a smooth team. Tasked as Division Tool Control Coordinator, he developed the division’s master tool plan and ensured its compliance throughout nine work centers. His superb efforts as leader of a local, internal management review team led to a thorough examination of all maintenance programs, earning outstanding marks from Commander naval Air Force, U.S. Atlantic Fleet Performance Improvement Team. His diligent efforts and resourcefulness inspired all who observed him and contributed significantly to the accomplishment to [sic] his unit’s mission. Chief Maselli’s extraordinary degree of professionalism, initiative, and loyal dedication to duty throughout reflect great credit upon himself and the United States Naval Service.” Show less

  • Volunteer Experience

    • Member

      Issued by Knights of Columbus on Jan 1977
      Knights of ColumbusAssociated with Nick Maselli