Deep Enrich
Sue Morgan
HP Business Relationship Consultant
844 followers
Raleigh, North Carolina, United States
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About me
Customer Experience Strategist | Creator and Innovator of Customer Programs | Senior Program Manager | Patient/Consumer Experience Advisor
Education
Harvard Law School Program on Negotiation
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San Jose State University
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Experience
HP
Sept 1999 - Oct 2005HP Business Relationship Consultant
Beyond Philosophy and OnTrack Consulting LLC
Apr 2005 - Aug 2010Principal Consultant and Founder
NetApp
Aug 2010 - Aug 2013Customer Success Senior Program Manager
Citrix
Nov 2013 - Apr 2019Senior Customer Experience Program Manager
Sutter Health
Jan 2017 - May 2018Patient Family Advocate (Volunteer)
Sutter Health - Palo Alto Medical Foundation
Jan 2020 - May 2022Patient Advisory Council Member (Volunteer)
Pancreatic Cancer Action Network
Jan 2021 - Aug 2021PanCAN Raleigh-Durham Affiliate Member (Volunteer)
Equinix
Aug 2021 - Mar 2022Customer Experience Program Manager
Consultant
Apr 2022 - nowContract and Consulting
Duke University Health System
Nov 2024 - nowPatient/Family Advisor (Volunteer)
Licenses & Certifications
- View certificate
Data Visualization: Best Practices
LinkedInJun 2022
- View certificate
Design Thinking: Customer Experience
LinkedInJun 2022 - View certificate
Telling Stories with Data
LinkedInJun 2022 
Management and Clinical Excellence
Sutter HealthAug 2017- View certificate
Scrum: The Basics
LinkedInJun 2022 - View certificate
UX Foundations: Information Architecture
LinkedInJun 2022 - View certificate
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CXPA Professional Member
Customer Experience Professionals Association (CXPA)Feb 2022
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