Ashish Kumar Mishra

2000 followers

Gurgaon, Haryana, India

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Timeline
About me
Senior Manager Operations/Accenture /Ex Genpact || Operations,Training and Development || Transition || Expert in Life, Annuity and LTC, Green Belt Certified LOMA level 1
Education
- University of Lucknow
  2005 - 2008
  Bachelor of Arts - BA Economics C
  Activities and Societies: Scouting , Volleyball , Camping and Tracking
- University of Lucknow
  -
  Bachelor of Arts - BA Economics
Experience
- Genpact
  Jan 2011 - Sept 2022
  Managed span of 40 folks for Long term Care Started journey in management with responsibility as team handling, process improvement ideas , ensuring team is meeting all the SLAs , initiating process improvement ideas with Green Belt certification along with this completed LOMA level 1 Handling team's queue and managing team's MIS, taking calls with customer and initiating process improvement ideas in the team
  - Manager
    Apr 2021 - Sept 2022
  - Assistant Manager
    Apr 2018 - Apr 2021
  - Domain Expert
    Apr 2016 - Apr 2018
  - Process Developer
    Apr 2013 - Apr 2016
  - Process Associate
    Jan 2011 - Apr 2013
- Accenture
  Sept 2022 - now
  Currently Managing Individual Retirement based out teams in India and Manilla with span of 70 people for inforce management on annuity policies
  - Associate Manager
    May 2024 - now
  - Senior Manager
    May 2024 - May 2024
  - Business Process Delivery Specialist
    Sept 2022 - May 2024
Licenses & Certifications
- Loma Level 1
  LOMA
  Sept 2017