Deepak Soni

Experience

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  Reliance Communications

  Mar 2005 - Mar 2007

  Cluster Data Analyst

  • Responsible for all Business Report in daily basis.• Creation of Analysis Reports according to Top Level Management needs.• Various MIS Reports in Daily, Weekly & Monthly basis.• Monthly Presentation & Report for the business of Chhattisgarh Circle.• Good hands in MS-Access & MS-Excel

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  Genpact

  Nov 2007 - Dec 2010

  Assistant Manager

   3 months transition in US & business process implementation at Bangalore. Concurrent Documentation of process in the form of SOP’s. Excellent verbal & written communication with onshore team mates.  Resolution of all kinds of customer issues raised by Sales Reps through Tickets.  Validation & Analysis of weekly & monthly reports as per business rules. Played important role in offshore team to optimize the current process for quality output. Implemented Lean idea to save time & process improvement. Service Level Agreement tracking & communication to client in monthly basis. Show less

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  Tata Consultancy Services

  Jan 2011 - Mar 2013

  Team Lead

   Leading a team of 13 member of client inquiry & production team for Nielsen – China. Changed the status of an under performing team to BAU (business as usual) in 3 months. Achieving 100% SLA in deadline & accuracy.  Good knowledge of measurement science terms like Sales Fluctuation, Weighted & Numeric Distribution. Automated some process for time saving and to avoided manual work & error. As a trainer provided training of Advanced Excel, SQL to all team members. Motivated my team members to achieve their goals. Guided my team members for their carrier path. Automated the KPI report consolidation for the entire APIMEA GC region which saves 480 hours per year. Show less

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  Swiss Re

  Mar 2013 - Apr 2016

  Internal Audit Associate

  Handling Data Analytic Part of Group Internal Audit. Following activities are part of Data analytic team:1. Create an audit packages in ACL / Knime so that all audit analytics can be automated and run on full population of data.2. Create VBA macros to represent our analytics in effective way and process automation.3. Analyze results and identify root cause.4. Graphical representation the result using Tableau Dashboard5. Interact with Auditors to enhancement in data analytic tools.6. Create tools for risk management, so that we can maintain complete audit database, issues, tracking of issues, process owners, controls, gaps. Show less

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  AIG

  May 2016 - Jan 2019

  Process Innovation Lead

  1. Lead a team of 6 members.2. Develop the automated tools for different departments of the organization for Personal Lines business.3. Managed\Lead the project while designing, coding, testing and implementation of the tools.4. Client Management and interaction.

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  Automation Anywhere

  Feb 2019 - now

  - Project Management, Governance & Delivery- People Management & Development- Up selling & Pre selling of product\services via POC's & Pilot engagement- Gen AI technology enabled solution - Design & Delivery- Effort & Cost Estimation for various projects- Resource management & allocation in various projects - End to End process discovery and defining the scope for automation.- Effort estimation and schedule design for entire program - Process design for automation while creating Solution Design Document.- Project Management and coordination with Customers and other stake holders.- Managing entire team and help them technically.- Project delivery

  • Senior Manager

    Mar 2022 - now

  • Sr. Solutions Architect

    Feb 2019 - Mar 2022