Alessandro Manetta

Experience

• 

  L'angolo dei Buongustai, Grocery

  Jun 2006 - Apr 2010

  Sales retail

  Dealing with customers, managing assortment and arranging deliveries.

• 

  Department of Transport of Abruzzo Government

  May 2010 - Dec 2011

  Chief Secretary

  Maintaining executive agenda and assist in planning appointments/ board meetings/ conferences, attend meetings, conducting research and prepare presentation or reports as assigned, keeping relation with other departments and with local press, handle and prioritize all outgoing or incoming correspondence.

• 

  Vodafone

  Feb 2012 - Sept 2015

  Sales Service Representative

  -Acquisition of new customers to develop the existing portfolio, by telemarketing and business to client;- Visiting customers and potential customers to evaluate needs or promote products and services;- negotiating all contracts with prospective customers;- understanding and promoting company programs, communicating with customers through various channels;- preparing and submitting sales contracts for orders, processing orders, forms, applications, and request;- customers record maintaining, keeping relations with customer interactions, transactions, comments and complaints;- identifying and assessing a customer's needs to ensure their satisfaction, speaking with customers by email/ on the phone/ or face to face.- communicating and coordinating with colleagues as necessary;-Ensure customer satisfaction and provide professional customer support. Show less

• 

  Manetta Cibi e Bevande

  Dec 2015 - Jul 2020

  Store Manager

  - Overseeing the daily operation of a store;- ensuring high levels of customers satisfaction through an excellent service; - creating business strategies;- developing and arranging promotional material; - proposing innovative ideas to increase market; - managing staff, motivating the sales team to meet sales objectives by training and mentoring staff;- responding to customer complaints and concerns in a professional manner;- monitoring inventory levels and order new items; Show less

• 

  Concentrix

  Oct 2020 - Oct 2021

  Customer Service Assistant

  -Responding promptly to customer inquiries;- Communicating with customers through various channels;- Acknowledging and resolving customer complaints;- Processing forms, applications and request;- Communicating and coordinating with colleagues as necessary;- Ensure customer satisfaction and provide professional customer support.

• 

  Pinterest

  Sept 2021 - Jan 2025

  • Building and managing strategic partnerships with advertisers from UKI market.• Educating advertisers about the business value of Pinterest's ads products.• Being the lead point contact for any and all matters specific to the portfolio of clients.• Turning data into compelling stories and actionable insights to help them succeed.• Driving education across the portfolio of clients to enable success.• Working with advertisers to cross-sell and up-sell opportunities.• Gaining an understanding of our partners’ business goals.• Growing acquisition, negotiate pricing and contract terms to drive revenue.• Troubleshooting and optimizing campaigns. Show less • Building and managing strategic partnerships with advertisers from Nordic markets.• Educating advertisers about the business value of Pinterest's ads products.• Being the lead point contact for any and all matters specific to the portfolio of clients.• Turning data into compelling stories and actionable insights to help them succeed.• Driving education across the portfolio of clients to enable success.• Gaining an understanding of our partners’ business goals.• Growing acquisition and revenue with partners.• Getting new business opportunities through outbound activities. Show less • Building and managing strategic partnerships with advertisers from italian market.• Educating advertisers about the business value of Pinterest's ads products.• Being the lead point contact for any and all matters specific to the portfolio of clients.• Turning data into compelling stories and actionable insights to help them succeed.• Driving education across the portfolio of clients to enable success.• Working with advertisers to cross-sell and up-sell opportunities.• Gaining an understanding of our partners’ business goals.• Growing acquisition and revenue with partners.• Troubleshooting and optimizing campaigns. Show less

  • Partner Manager SMB UKI Market

    Sept 2023 - Jan 2025

  • Partner Manager SMB Nordic Markets

    Jun 2023 - Nov 2023

  • Partner Manager SMB - Italy

    Sept 2021 - Jun 2023
• 

  PQE Group

  Dec 2024 - now

  Business Development Manager

  - Increasing sales identifying new business opportunities:- Managing the existing clients:- Conducting business deals with clients;- Developing and implementing strategies;- Preparing commercial offers;- Preparing and approving contracts and orders;- Managing all the emerging issues with clients;- Managing internal CRM.