Lawrence CHIN

Experience

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  SMART Systems Pte Ltd, a subsidiary of ST Engineering

  Jan 2000 - Jun 2006

  • Production and Maintenance: Led the production, maintenance, testing, and quality control of defence electronic systems, supervising production lines and junior staff, and establishing new maintenance sections and database systems.• Technical Expertise: Led comprehensive integration, testing, calibration, and repair of electronic control, communication, and optical equipment, along with troubleshooting and repairing PCB boards, fiber-optic communication channels, and Unix-based simulator systems.• Systems Engineering and Technical Support: Developed and implemented technical workflows and SOPs, resolved engineering issues, provided customer support, and collaborated with local and international contractors on technical problems.• Research and Development: Innovated the enhancement and development of new products and testing equipment.• Purchasing and Vendor Management: Sourced and negotiated with new vendors, processed purchase orders and annual vendor assessments, and maintained ISO-compliant calibration records for equipment.ACHIEVEMENTS• Wireless Receiver/Transmitter System Development: Engineered a wireless communication system that eliminated the need for traditional wired connections, resulting in a reduction in installation time, enhancing portability and user experience for end customers.• Maintenance Database System: Launched a database system for tracking equipment maintenance, improving data accessibility and maintenance response times, and increasing overall equipment availability.• Inventory Management System: Launched an inventory system that streamlined the flow of spare parts and raw materials, enhancing visibility of stock levels and achieving a reduction in stock discrepancies, enhancing overall warehouse efficiency.• Chemical Management System: Implemented a Chemical Management System to enhance the tracking of chemical movements, ensuring compliance with Environmental Health and Safety (EHS) regulations. Show less

  • System Engineer cum Purchasing Officer, Defense and Security

    Jan 2004 - Jun 2006

  • Associate Engineer (Systems), Defense and Security

    Jul 2001 - Dec 2003

  • Assistant Engineer cum Inventory Controller, Defense and Security

    Jan 2000 - Jun 2001
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  PCI

  Jul 2006 - Jun 2013

  • Project Management and Product Development: Led high-impact projects in Consumer Electronics, Automotive, Telecommunication, and Medical sectors, serving customers Omnitracs Inc (a Qualcomm company), Canon, GEA, GMI, Honeywell, Life Fitness, Sendec, Silicon Micro Sensors, AEIOMed and Roche.• NPI Program Management: Directed cross-functional teams in the execution of the NPI programs, coordinating efforts with Business Development Managers; delivered projects on time and under budget, achieving a consistent 90%+ project delivery success rate.• Product Development Management: Spearheaded the design and development of integrated hardware and software solutions through Hybrid methodologies, managing Bill of Materials (BOM) generation, resulting in smooth product launches and meeting 100% customer specifications.• Operational Management: Supervised procurement and manufacturing initiatives, establishing streamlined production lines for better output efficiency, resulting in lead time reduction for new product introductions (NPI) and achieving project cost savings.• Lean Six Sigma Project: Reduced PCB Delamination defects through DMAIC and DOE trials, achieving annual direct savings of US$11K and indirect savings of US$31K.ACHIEVEMENTS• Project Management Excellence: Administered three major projects for Omnitracs Inc. within schedule, achieving overall NPI budget savings of US$1.3 million as profit for PCI Limited. Show less

  • Program Manager, Design & Manufacturing Services

    Jul 2010 - Jun 2013

  • Senior Product Engineer cum Program Manager (NPI Lead), Design & Manufacturing Services

    Jul 2008 - Jun 2010

  • Product Engineer cum Program Manager (NPI Lead), Design & Manufacturing Services

    Jul 2006 - Jun 2008
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  Addvalue Innovation Pte Ltd, a subsidiary of Addvalue Technologies Ltd.

  Nov 2013 - Oct 2021

  • Leadership in Program Management: Led project management and product development for telecommunications, satellite communications, defence, and aerospace sectors, overseeing over 20 critical projects/products.• Comprehensive Project Oversight: Mentored Project Managers to manage end-to-end project cycles from initial design to mass production using Agile and Waterfall methodologies, improving project tracking accuracy and strengthening project oversight.• Cross-functional Team Leadership: Directed cross-functional teams across all departments, ensuring successful transformation initiatives, product launches, and effective risk mitigation.ACHIEVEMENTS• Urgent Project Delivery Success: Led a critical project for Addvalue, aligning internal and external stakeholders, and delivered a new product within 4 months, meeting Smartmatic’s contract and urgent timeline requirements.• Project Turnaround Expertise: Revitalized a near-failed project for Addvalue, delivering the new product within 10 months using PMP methodologies, meeting Inmarsat’s contract specifications, and securing 100% customer satisfaction. Show less • Head of Operations: Directed daily operations by optimizing project management, production support, supplier quality, document control, and product engineering management; boosting overall operational efficiency.• Operations Process Transformation and Management: Pioneered the digital and operational transformation for the entire AVT organization, partnering with design and supply chain teams; improved systematic product development and unified supplier chain management.• Production Support and New Product Introduction: Introduced Design for Excellence (DFX) approaches to streamline NPI product development processes, expanding production support at contract manufacturing sites, and elevating product quality across all products.• Supplier Quality and Product Engineering Management: Led Supplier Quality Engineering team in qualifying new suppliers and contract manufacturers, resolving quality issues (defect reduction), and overseeing BOM management to meet product and business objectives.• Lean Six Sigma Implementation: Executed improvement projects using Lean Six Sigma principles, enhancing business and manufacturing processes, increasing productivity, and reducing waste across the organization.• Document Control and Management: Designed and implemented a secure server filing system with a centralized documentation repository that improved compliance with ISO standards, reduced document retrieval time, and enhanced project support capabilities.• Business Continuity Management and Enterprise Risk Management: Integrated BCM and ERM frameworks to align with corporate objectives; strengthening operational resilience and risk management capabilities, positively impacting all employees.• Training and Capability Building: Authored training materials and conducted workshops on Lean Sigma, DMAIC improvement process, and ESD awareness, engaging employees and enhancing team capabilities to support day-to-day operations. Show less

  • Senior Manager, Program Management, Communications Technology

    Jul 2016 - Oct 2021

  • Senior Manager, Operations Process and Quality Management (Head), Communications Technology

    Jul 2016 - Oct 2021

  • ESD Control Program Manager

    Apr 2017 - Mar 2021

  • QMS Management Representative, Certified Internal Lead Auditor, Certified Enterprise Risk Analyst

    Apr 2017 - Jan 2021

  • Manager, Operations Process Management (Head), Communications Technology

    Nov 2014 - Jun 2016

  • Manager, Program Management, Communications Technology

    Nov 2013 - Jun 2016
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  NCS Group

  Oct 2021 - Nov 2022

  Senior Program Manager, IT Defence and Security

  • Defence IT Security Project/Program/Portfolio Management: Managed Defence IT Security system projects, ensuring seamless support and high client satisfaction.• Process Enhancement and Efficiency Improvement: Revolutionized project management approach by introducing tools and processes; optimized team performance, shortened PM report processing time, and elevated overall project outcomes.• Team Leadership and Mentorship: Mentored project managers and operations managers, resolved complex project issues, boosted team effectiveness, and fully complied with Service Level Agreement (SLA) requirements.• Risk Mitigation and Stakeholder Management: Identified and mitigated project risks through comprehensive analysis and planning, including collaboration with internal and external stakeholders to ensure seamless project execution and delivery.• Operational and Financial Oversight: Conducted comprehensive monthly financial health reviews and partnered with Project Director for progress updates and reporting, maintaining operational and financial control; identified cost-saving measures by optimizing resource allocation. Show less

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  Iglooco

  Nov 2022 - Sept 2023

  Senior Manager, PMO (Head), IoT & Smart Devices

  • Leadership in Activist PMO and Hybrid Project Delivery: Spearheaded the Project Management Office (PMO), leading a team in delivering hardware and software projects using Agile Scrum and Waterfall methodologies.• Innovation in Agile Project Management Tools: Developed the Software Scrum Team Capacity Estimation tool through advanced Jira data analysis, boosting team capacity assessment accuracy and reducing sprint completion delays.• Successful Agile and Waterfall Product Launches: Facilitated the launch of 5 new smart lock products through Hybrid methodologies in 8 months and met all project deadlines in line with company objectives.• Governance and Efficiency in Hybrid Frameworks: Enhanced project governance by establishing an Activist PMO role and hybrid Agile-Waterfall framework, reduced project delays through increased PMO close collaboration with the cross-functional team.• Team Mentorship and Performance Management: Mentored Project Managers and Scrum Masters, addressing challenges using Agile and Waterfall approaches, and boosting team performance through continuous feedback and iterative improvements over 11 months. Show less

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  Freelance

  Aug 2024 - now

  Head of Operations / Head of Project Management / Head of Transformation (Open for Discussion)
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  Certis

  Nov 2024 - now

  Senior Manager, Quality Excellence, Business Process Transformation