
Tina England
Yeoman

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About me
Neighbor Services Operations Manager at Second Harvest Heartland
Education

Hamline University
2006 - 2014In Process - MPA/MNP Public Administration/Nonprofit Management
Minnesota State University, Mankato
1996 - 2000BA English/Women's Studies
Experience

US Navy
Mar 1989 - Mar 1993Yeoman
Waseca Area Family Service Center
Jan 2001 - Jul 2005DirectorBalanced direct client contact (Food Shelf, emergency grants, Santa Anonymous, etc.) and administration of this local nonprofit. Hired, evaluated and disciplined staff and volunteers. Followed Board of Directors directives, revamping personnel and operational policy. Ensured full implementation of policies. Maintained a healthy and safe work environment; facility underwent major repairs during my tenure. Actively promoted programs, events, fundraisers, and services throughout community. Developed pilots for outreach into under-served communities (elderly, disabled, ethnically diverse). Successful grant writer, receiving grants from a variety of funders, including private and public funding sources. Excellen written and verbal communication skills. Show less

Waseca Area Neighborhood Service Center
Jan 2001 - May 2004Diversity Services Team Leader
Hamline University
Jan 2006 - Jul 2006Research & Teaching Assistant
Faith United Methodist Church
Nov 2006 - Jan 2013Administrative AssistantMaintained confidentiality of membership; served as trusted source for information to congregation. Provided administrative to support to the Pastor, Church Council and Committees, including research and provision of rules and regulations. Created procedures for daily operation, committee work and permanent record maintenance. Technology contact for office equipment, wi-fi and software (Windows Vista install, network set up, purchase and implementation of membership database, web page, etc.) Publicized events (print, TV, radio, web). Recruited and supervised a variety of volunteers. Compiled and published weekly church bulletins, funeral bulletins (as needed) and monthly newsletter - including bulk mailing. This was a part-time position of 20-hours per week. Show less

Rice County Social Services
Jun 2012 - May 2014Child Support Case Aide, Interstate casesResearched and interpreted legislation, regulations and court documents for interstate and international child support cases (47 states, Canada, Czech Republic and England). Organized and maintained approximately 250 active cases/records. Used logical and creative thought processes to problem solve. Identified inter-jurisdictional barriers and developed solutions. Established procedures and communication channels to facilitate effective county enforcement of orders. Provided info and referral, as applicable. Conducted paternity testing and assisted with completion of legal documents, and provision of supporting documents for interstate child support establishment and enforcement. Prior to leaving, was helping with process and preparations to digitize all case records. Show less

Second Harvest Heartland
May 2014 - nowScreening and application assistance for the Supplemental Nutrition Assistance Program (SNAP), which was formerly called Food Support or Food Stamps. Facilitate the process of applying for SNAP which includes screening client for eligibility, explaining the process in detail, answering questions, and following-up through out to ensure actual application process is completed, which includes a client interview with a county financial worker and provision of supporting documents to the county. Specific focus on 5 county region in south-central Minnesota including Blue Earth, Brown, Le Sueuer, Nicollet and Watonwan counties. However, I help anyone in the state of Minnesota. Most of this work is done over the telephone, text or internet. In these 5 counties, however, I attend meetings and schedule site visits to area agencies and provide in person assistance. Making referrals to other area resources is part of what I do. I present to a variety of groups and individuals tackling myths with facts, updating people's perception of hunger and poverty and educating people about the resources available. Show less
Operations Manager
Feb 2023 - nowSNAP Outreach Specialist Supervisor
Jul 2020 - Feb 2023SNAP Outreach Specialist
May 2014 - Jul 2020
Licenses & Certifications

Trauma Sensitive Training
Leah's Pantry and Feeding AmericaMay 2022
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