Sandra Melcher

Experience

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  Various assignments

  Jan 1983 - Jan 1998

  Developer/Project Leader/Systems Analyst

  Various IT assignments from 1983-1998 with Exxon, Enron, Pennzoil, Valic, Keane.

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  Pennzoil

  Aug 1983 - Aug 1985

  Systems Analyst

  • Participated in a large-scale effort to enhance, implement and support Insci's Payroll/Personnel system. Also project manager of the online Error Correction Vsam System.

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  Keane, Inc

  Jan 2001 - Jan 2003

  Principal Consultant

  • Participated in the conversion effort of Great American Insurance Company from a Non-CMM installation to CMM-3 certification. Estimated and managed claims related IT projects requiring less than 500 effort hours. Assisted in streamlining, testing, debugging/correcting and documenting the MVS CICS/VSAM DB2 Claims processing system. Assumed production on-call responsibilities.• Participated as a board member in the Software Engineering Process Group (SEPG) and represented the engagement as an interviewee during the external evaluation interviews. Recognized by client for preparation, knowledge and responsiveness to evaluator questions that made a favorable impression contributing to the attainment of CMM Level 3 status. Show less

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  Fifth Third Bank

  Mar 2003 - Apr 2005

  Lead Application Developer

  Lead application developer responsible for QA testing of the vendor-supplied InfoPoint ACH/Risk Cobol/CICS application (500+ programs). Based on user interviews, code reviews and extensive research of user-supplied documentation, performed baseline testing, developed System and User Acceptance Test plans and conducted QA testing and issue resolution.• Re-created snapshots of the production MVS.environment into the test environments to simulate end-of-day, daily, weekly, monthly and annual processing cycles.• Provided on-call technical support for ACH system enhancements consisting of the ACH Infopoint system upgrade and ACH Risk in-house development project. Established standardized documentation and testing procedures as well as the CICS Testing and Staging Areas. Show less

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  Friedkin Information Technology

  May 2006 - May 2008

  Senior Consultant

  Participated as a Testing Team Lead in a massive VSAM to DB2 conversion effort involving over 2000 programs and several different file structures/formats. Created test scripts and utilized tools such XPF-Cobol, FileAid, Access and Excel to validate expected results.• Performed metrics tracking and reporting of key processes for the 1.5 year conversion/upgrade effort.• Developed the FIT Knowledgebase SharePoint site. Interviewed IT professionals (Developers, SME’s, Project Managers), combed through massive amounts of folders/documents to convert, classify, categorize & organize key information by subject, and developed an easy-to-use Sharepoint worksite.• Functioned as a change-agent in the development and employment of standards, procedures and metrics.• Developed SOW’s and Project Requirements based on Client requests and interviews.• Facilitated monthly customer prioritization meetings for 12 business units to rank work efforts, report status, and respond to questions/issues. Show less

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  EOG Resources

  Jul 2008 - Aug 2009

  Lead Business Analyst Consultant

  Lead Business Analyst on project to replace in-house developed applications with Automatic Data Processing’s (ADP vendor) Enterprise Human Resources application. Also supported the Administrative Applications consisting of HR/Payroll, Compensation Manager, Time and Attendance, Workforce, Org Chart, Phonebook and Wildcat (Oil & Gas Partners) applications. • Assisted client in upgrade from ADP’s PCPW and Employease applications to ADP’s Enterprise HR/Payroll, HWSE and eTime systems.• Analyzed legacy Time & Attendance application, conducted data mapping and master data conversion of Master data to eTime. • Coordinated System and User Acceptance Testing for HR/Payroll and eTime, including development of test plans, test scripts, and data validation.• Categorized and Organized over 40 thousand documents stored on multiple share drives and created streamlined documentation. Show less

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  Boardwalk Pipeline Partner, LP

  Nov 2009 - Mar 2012

  Lead BSA Consultant

  Successfully implemented Cornerstone OnDemand's Learning Management System (LMS) and developed eLearning courses in Articulate to facilitate knowledge transfer of LMS System Administrators. I also served as an IT Liaison between BWP Operations and Veriforce (vendor) to support Pipeline Operator Qualification/Compliance applications.• Coordinated and scribed weekly project status meetings and user working sessions.• Conducted stakeholder interviews to gather and document learning-related business needs.• Wrote the Request for Proposal (RFP) and facilitated LMS vendor demos.• Produced scorecard metrics based on business user’s assessment of LMS demos (ie, vendor’s ability to demonstrate how their system met the business requirements). • Created/maintained implementation project documentation and served as the Lead Analyst from vendor selection through LMS Go-Live.• Authored LMS Governance Plan, LMS User Training Guides, and LMS Quick Reference Cards.• Provided user support, coordinated software changes, and directed testing activities for the Pipeline Operator Qualification/Compliance vendor application. Show less

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  American Bureau of Shipping

  Feb 2013 - now

  Global LMS Administrator

  IT Business Analyst/Consultant at ABS July 2012 - Feb 2013