Udebis Maureen Jennifer (CIBN, BSC In View), HND

Experience

• 

  Access Bank (Botswana) Plc

  Mar 2013 - Jun 2013

  Transaction officer

   Promoted the Bank’s deposit and loan products to customers.  Acquired new customers on behalf the Bank and reactivated dormant accounts. Ensured that Customers confidential information is properly protected and only used for official purposes.

• 

  Guaranty Trust Bank SL Ltd

  Jun 2013 - Jul 2017

  Transaction officer

   Promoted the Bank’s products to individuals, corporate bodies and federal government ministries.  Managed and strengthened relationships with customers.  Responsible for mobilization of deposits and acquiring customers to take up the Bank’s loan products. Ensured that the Customers were promptly attended to and all their challenges are resolved without delay. Ensured that Customers’ confidential information is properly protected and only used for official purposes. Provide information to Customers in their account status and account balances.Key AchievementsBest transaction officer 2016 (Guaranty Trust Bank Plc) Show less

• 

  BizNurture Financial Services Limited

  Apr 2018 - now

  I manage customer relationships from the loan application until repayment of the loan. I am required to ensure prompt resolution of any problems encountered by the customer in the process. • Identifying new target clients and establishing profitable business relationships for the organisation.• Advising clients on the most suitable loan product for their business.• Engaging current customers on their experience using the Organization’s products.• Preparing customer reporting and analysis metrics for the Management team.• Prepare loan agreement for Port-Harcourt and LagosKey Achievements • Managed ₦180,000,000 portfolio consisting that produced ₦6=10,800,000 annual revenue.• Received several commendations including an A* performance rating for customer satisfaction and providing personalized customer experience. • Winner, Extra ordinary Diligence Award 2021 Show less •Develop growth strategies and plans for selling the company’s products: LPO Finance Fem preneur, IDF, Working Capital, etc• Manage and retain relationships with existing clients for the company’s products.• Identify and map business strengths and customer needs.• Research business opportunities and viable income stream.• Reviewed, processed and reconciled delinquent accounts to ensure amicable resolution and payment of the agreed sum.• Conducted and documented reports from visits to indebted customers.• Follow up with expected payment and overdue payments for Port-Harcourt and Lagos• prepare loan statement for Port Harcourt and Lagos• Prepare loan agreement for Port-Harcourt and LagosKey Achievements • Managed ₦200,000,000 portfolio consisting that produced ₦12,000,000 annual revenue.• Received several commendations including an A* performance rating for customer satisfaction and • providing personalized customer experience.• Reduction of PAR .• Grew the company's revenue base.• Reduction of Write-off loans Show less • I manage customer relationships from the loan application until repayment of the loan. I am required to ensure prompt resolution of any problems encountered by the customer in the process. • Identifying new target clients and establishing profitable business relationships for the organisation.• Advising clients on the most suitable loan product for their business.• Engaging current customers on their experience using the Organization’s products.• Preparing customer reporting and analysis metrics for the Management team.• Prepare loan agreement for Port-Harcourt and LagosKey Achievements • Managed ₦100,000,000 portfolio consisting that produced ₦6,000,000 annual revenue.• Received several commendations including an A* performance rating for customer satisfaction and providing personalized customer experience. • Winner, Extra ordinary Diligence Award 2020 Show less

  • Business Development Specialist

    Jan 2022 - now

  • Business Development Analyst (Sales, Client Relationships)

    Jan 2020 - Feb 2022

  • 1st Business Development Officer

    Apr 2018 - Dec 2019