Andre Moseley

Experience

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  U.S. Postal Office Los Angeles

  Aug 1985 - Feb 1994

  Administration Assistant

  Supervising employees in other bargaining unit craftsPerforming managerial actions, such as recommending disciplineIdentifying and fixing physical hazardsInvestigating and reporting accidentsTraining employeesDeveloping job safety analysesMonitoring employee productivityProviding constructive feedback and coachingReceiving complaints and resolving problemsMaintaining timekeeping and personnel recordsPassing on information from upper management to employees and vice versaPreparing and submitting performance reports Show less

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  Computerworks,CA

  Feb 1995 - Mar 2007

  Business Owner

  ◦Act as Team Lead for the administration and maintenance of the PC/Laptop and printer Technology Replacement Plan as directed by MIS Managers.◦Installs, Configures, upgrades, maintains and troubleshoots end user computers and peripherals.◦Responds to inquiries and instructs end users onsite or over the telephone in the safe and efficient use of their computers and programs.◦Troubleshoots hardware and arranges replacement parts from approved vendors or manufacturers.◦Assists Network Administrator and System Programmer in managing and maintaining a network of microcomputers including security, system patches and access.◦Establish and maintain user environment, directories, and security attributes.◦Oversee set up and troubleshoot communications between computers, networks, data switches, printers, and other network and wireless resources.◦Test, learn and evaluate software and hardware◦Serves as a Team Lead for troubleshooting, microcomputers, desktop applications, operating systems and disaster recovery done by more junior position.◦Suggests areas for improvement in internal processes along with possible solutions.◦Identifies and addresses software issues including loading, modifying and removal and training.◦Management Information Systems methodology, principles and practices.◦Installation, maintenance, troubleshooting and repair of a variety of end user and network computer operating systems.◦Prioritizing, assigning, reviewing and evaluating work.◦Managing multiple projects, systems analysis, planning and organizing in a timely manner.◦Ability to communicate effectively, orally, and in writing with all levels of management and external agencies to coordinate and implement departmental applications.◦Evaluate training needs and objectives for technical staff.◦Diagnose and resolve complex technical problems. Show less

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  Manchester Community Technologies Inc.

  Mar 2007 - May 2022

  Project Manager Computer/Networking Services

  Lead planning and/or implementation of projects. Mayparticipate in the design and/or testing phases.Facilitate the definition of project missions, goals, tasks,and resource requirements; resolve or assist in theresolution of conflicts within and between projects orfunctional areas; develop methods to monitor project orarea progress; and provide corrective supervision ifnecessary.Responsibility for assembling the project staff; for theirtechnical or functional development, performance, and/ortermination during the project or projects. Manage project budget and resource allocation.Facilitate the definition of service levels and customerrequirements. Interact regularly with existing or potentialclients to determine their needs and to develop plans forimproving delivery. Advocate on behalf of clients andrepresent clients' needs as appropriate to seniormanagement. Work cross-functionally to solve problemsand implement changes. Show less