Johann Van Wyk

Experience

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  NuPay

  Mar 2001 - Mar 2002

  Helpdesk Consultant

  NuPay provide both authenticated and non-authenticated transactions in the card based and EFT environments to all market sectors needing to make use of managed transactions. I performed duties on the Helpdesk as well as in the technical department. On the helpdesk I resolved transaction and technical queries. In the technical department we prepped the PED’s and packaged the devices. I was also involved in tracing and reporting network failures.

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  BankservAfrica

  Mar 2002 - Mar 2013

  Service Delivery Manager

  BankservAfrica is an automated clearing house located in Johannesburg (South Africa) and operates both nationally and within Africa. Annually processing nearly 3 billion transactions valued at trillions of South African rands; BankservAfrica’s clients include banks, corporates, government and the retail sector.I have been with the company since March 2002 and started as a Technical Call center agent. Throughout the years I have been promoted to Senior Technical Call center agent to Helpdesk Supervisor to Helpdesk/Service Manager. Since 2001, I have been involved in the EFT sector; therefore I have build up relationships throughout the years with the four biggest banks, POS vendors, Communication suppliers, etc. Show less

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  Enterprise Electronic Commerce SA (Pty) (Ltd)

  Dec 2015 - Feb 2017

  Helpdesk Supervisor

  EEC’s products and services are now implemented in over 32 countries in Africa, as such we have built up a significant degree of expertise in the in-store and online transaction processing environment, particularly by implementing solutions that involve Point of Sale (POS) devices within the Banking (EFT), Retail, Healthcare and Telecommunications industries. EEC is very well positioned to assist customers in South Africa and internationally to achieve their business goals either directly or as a trusted partner.NomadEFT was acquired by EEC in November 2015. Show less

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  Trade-Link Retail Systems

  Nov 2018 - Jan 2019

  Team Lead

  Since 2012, Trade Link was split into three divisions, still operating under the Trade Link banner, to enable each company to focus on specific services within the FMCG market. Trade Link Retail Systems division continues to focus on our retail installations and support, while Trade Link Professional Services division offers all our clients our Development, QA, Project Management and support services. Our newest division is Trade Link POS Services, where we cater to all our clients online and eCommerce needs. Show less

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  Nomad

  Mar 2019 - Apr 2022

  Help Desk Technician

  Nomad's integrated solution has been designed to provide an easy-to-use, backwards-compatible abstraction layer for EFT functionality. Masked beneath this layer are the complexities of the various banking interfaces, the implementation of EFT business logic and all idiosyncrasies of magstripe and smartcard (EMV) technologies. Designed with a high-degree of modularity resembling a ‘building blocks' approach, Nomad enables and supports various services – such as loyalty, gift cards and pre-paid airtime/electricity, which can be readily added as required. Also highly scalable, these solutions can operate across a wide range of applications, operating systems and businesses. Show less

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  Stellr

  Apr 2022 - now

  Support Services Manager

  Stellr are providers of prepaid cards for many different categories such as:Entertainment & Gaming, Software, Health & Beauty and Food & TravelUsing our international network of retail, digital and corporate partners, we connect leading brands with eager consumers in several dynamic growth markets, including India, South Africa, and Israel.