Ovidiu Cioplea

Experience

• 

  Reinvent Consulting

  Mar 2013 - Jun 2013

  IT Network Admin
• 

  MEGA IMAGE - Ahold Delhaize Group

  Jul 2013 - Jun 2022

  Managing a team of 2 testers and a wider cross-functional org of 10-12 people.Organizing & designing test plans in different enviroments and reporting defects on time. Responsible of incident management for IT Operations Team, both L1 and L2 levels.Established a Service Catalogue for all IT applications, be it decommissioned, in use and aiming to use. Resolution for L2 IT applications and hardware related incidents. Provide entry level software and hardware support to business users.

  • Test Lead

    Mar 2018 - Jun 2022

  • IT Service Delivery Coordinator

    Mar 2016 - Feb 2018

  • IT Infrastructure L2 Technician

    Oct 2014 - Feb 2016

  • IT Help Desk Specialist

    Jul 2013 - Sept 2014
• 

  Deutsche Bank

  Jun 2022 - now

  QA Engineer