
Emily Bryant
Customer Care Representative

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About me
Visual Designer and Illustrator
Education

St. Petersburg College
2019 - 2021Associate of Science - AS Graphic Design 4.0 Program GPA
Ashford University
2014 - 2016Bachelor's degree Journalism
Experience

Convergys
Oct 2014 - Aug 2015Customer Care RepresentativeCustomer Care Representative for Convergys's cell phone company client. Job duties included troubleshooting, tech support, bill reviews, major and minor account changes and placing orders while navigating several tools and systems and maintaining excellent communication with the customer.

Sykes Enterprises, Inc.
Aug 2015 - Sept 2017Customer Service Agent
Self Employed
Dec 2016 - nowFreelance Graphic Designer
Dec 2021 - nowFreelance Illustrator
Dec 2016 - now

Transcom
Apr 2018 - Feb 2019Retention Specialist
Y STEM and Chess Inc
Jul 2021 - Dec 2021InternIllustrated and designed visual content for Y Stem's daily social media presence.
Licenses & Certifications
- View certificate

Google UX Design Certificate
CourseraAug 2022
Volunteer Experience
Office/Library Volunteer
Issued by Peaceful Paths Domestic Abuse Network
Associated with Emily Bryant
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