Marzena Rowinska

Experience

• 

  Hickey's Pharmacy

  Sept 2011 - Feb 2020

  • Responsible for attractive, developing and managing the performance of the team to achieve targets and also potential of each individual.• Responsible for ensuring the continue development of employees for products knowledge/ soft skill training.• Implementing the process to on board new employees effectively to ensure an overall positive experience for new customers/the business and all safety standards are recognized and achieved.• Responsible for facilitating daily meetings to ensure all employees are targeted with current information/goals and are motivated overachieve results.• Responsible for conducting monthly performance and career conversations to ensure stellar individual/team performance and individual development plans/goals are in place for career advancement.• “Fed a brand awareness” strategy to increase on customer reach by 15% in Dublin 15 community and ensure re-occurring business.• Have continuously achieve targets and have been a key member of the team in own store becoming one of the top 3 most highly performing stores.• Achieved 20% uplift in the annual employees engagement survey and have seen a significant reduction in employee turnover.• Help to build high performing team that would allow the store to successfully grow by 15%• Responsible for merchandising and continuous improvement of the look of the brand.• Ensuring that a professional and confidential level of a customer care is provided at all time.• Analyses and monitor competitors performance and initiate new business opportunities.• Manage retail and cash controls by adhering to procedures, investigating issues and taking action accordingly. Show less

  • Pharmacy store manager

    Sept 2011 - Feb 2020

  • Pharmacy Manager

    Sept 2011 - Feb 2020
• 

  Haven Pharmacy Loobys

  Feb 2020 - now

  Manager

  Manager