Ashley Wong

Experience

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  McDonald's

  Apr 2016 - Feb 2017

  Crew Member

  - Effectively assisted customers while meeting proper time frame standards in a fast-paced environment - Communicated efficiently with other crew members and management to maintain high quality standards of customer service

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  DR-HO'S

  Jan 2017 - Jun 2017

  Marketing Assistant

  - Developed feasibility study on the possibilities of entering a new market by conducting extensive market research and communicating with executives to meet requirements- Assisted the Marketing Coordinator with any marketing based-decisions regarding video editing and social media content

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  H&M

  Apr 2017 - Sept 2019

  Sales Advisor

  - Demonstrated teamwork and communication skills by working efficiently with other Sales Advisors to ensure cleanliness on the floor, at cash point and in fitting rooms while maintaining H&M's customer service standards

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  Wilfrid Laurier University

  May 2019 - Nov 2019

  Communications, Public Affairs and Marketing Assistant

  - Assisted the social media marketing team with developing and implementing social media strategies through the creation of visual content to increase community engagement- Utilized media monitoring software, such as Meltwater, to gain a better understanding on the university’s brand reputation and maintain risk management - Collected and analyzed data to create monthly, visualized reporting deliverables to assist senior executives in strategic decision making

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  Empire Life

  Jan 2020 - Apr 2020

  Marketing Intern

  - Assembled and managed a company-wide, bi-weekly e-newsletter to inform advisors of upcoming opportunities, new product launches and updates to existing products - Modernized the company website and bi-weekly e-newsletter through the rearrangement of design elements to increase advisor and customer engagement- Developed social media strategies by drafting content to grow brand recognition and drive an increase in traffic to the insurance social media platforms

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  Hydro One

  Sept 2020 - Dec 2020

  Change Management Co-op

  - Updated websites to increase the rate of new tool adoption and improve processes used by employees - Assisted the change management team in organizing high-value assets to become easily accessible and consolidated for future use - Analyzed employee training survey data by determining trends and developing necessary action items to be used in improving future training processes - Constructed multiple training sessions for new tool adoption to increase internal efficiencies within the change management team Show less

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  AnalytixInsight

  Dec 2021 - now

  • UI Designer

    Nov 2023 - now

  • Marketing Coordinator and Graphic Designer

    Dec 2021 - Nov 2023