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Saurabh Saluja

Saurabh Saluja

Operations Analyst

Followers of Saurabh Saluja139 followers
location of Saurabh SalujaWest Delhi, Delhi, India

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  • Timeline

  • Skills

    Management
    Microsoft office
    Project management
    It operations
    It service management
    Itil
    Change management
    Project management office
    Incident management
    Technical support
    System administration
    Active directory
    Sap erp
    Office 365
    Lotus notes
    Abap
    Clearcase
    Customer service
    Transition management
    Time management
    Public speaking
    Problem solving
    Client services
    Team building
    Rsa securid
    Yammer
    Zoom
    Checkpoint security
    Ticketing tools
    Ms teams
    Pulse secure

  • About me

    Self-Driven professional with experience in Information Technology with proven success areas in Incident management, Project Management, Operations management, IT Transition, Service Delivery and Configuration management. Good knowledge of Quality Process as per ITIL V3.

  • Education

    • Dr. Virendra Swarup Institute of Computer Studies, Kanpur

      -
      Bachelor's degree Mathematics and Computer Science

  • Experience

    • Ciena India Pvt Ltd

      Mar 2016 - Aug 2019
      Operations Analyst

    • Maven Wave, an Eviden Company

      Sept 2019 - now
      Google CloudCare Lead

  • Licenses & Certifications

    • ITIL Foundation

      ITSM Technologies

    • SAP ABAP

      HTS

    • Microsoft Office 2010

      HP

    • Lotus Domino

      NetLabs IT Solutions
      Oct 2010