MD MOSTAK MAHMUD

Experience

• 

  CryptoCurrency

  May 2017 - Jun 2019

  Project Manager
• 

  Lochnagar Indian Brasserie

  Apr 2021 - Aug 2022

  Assistant Manager

   Critical Customer compliance and Relationship.  People management and running a smooth operation.  Hiring.  Service management.  Day-to-day operation.  Directly lead, coach, and inspire all team members on my shift to ensure they provide total customer satisfaction and a great product at all times.  Handle Customer queries, feedback, and complaints.  Making staff Rota.  Maintain food safety and hygiene.  Lead the team.  Ensure a positive and hard-working environment in the store.  Responsible for doing inventory counting, and raw materials ordering.  Shift opening and closing.  Managed cash and card payments, gift vouchers, and deposits. Show less

• 

  The Auld Kirk

  Jul 2021 - Dec 2021

  Food And Beverage Supervisor

   Managed cash and card payments, gift vouchers, and deposits. Monitored and supported commis waiters to uphold restaurant standards. Communicated customer dietary and allergy concerns to the kitchen team. Maintained a clean front of the house and work areas by adhering to the agreed cleaningschedule. Maintained high standards of food hygiene and customer service with strong quality andaccuracy. Guaranteed a safe environment for guests, verifying constant adherence to Covid-19 cleaning andsanitation standards. Delivered prompt and accurate service recording orders in the Epos Now system. Show less

• 

  6Burgerz

  Sept 2022 - Mar 2023

  Store Manager

   Critical Customer compliance and Relationship.  Service management.  Day-to-day operation.  Profit and loss management.  Hiring.  Shift opening and closing.  Handle Customer queries, feedback, and complaints. Making staff Rota.  Maintain food safety and hygiene. Responsible for doing inventory counting, and raw materials ordering. Managed cash and card payments, gift vouchers, and deposits. Directly lead, coach, and inspire all team embers

• 

  Remedy Kitchen

  Apr 2023 - Aug 2023

  Site Manager

   Critical Customer compliance and Relationship. Service management.  Day-to-day operation. Handle Customer queries, feedback, and complaints. Making staff Rota. Maintain food safety and hygiene. Responsible for doing inventory counting, and raw materials ordering. Shift opening and closing. Food preparing. Directly lead, coach, and inspire all team members.

• 

  Shake Shack

  Aug 2023 - Feb 2024

  Assistant Manager

   Critical Customer compliance and Relationship. Service management. Day-to-day operation.  Hiring.  Shift opening and closing. Handle Customer queries, feedback, and complaints. Making staff Rota. Maintain food safety and hygiene. Responsible for doing inventory counting, and raw materials ordering. Managed card payments, gift vouchers. Directly lead, coach, and inspire all team members. Ensure a positive and hard-working environment in the store. Audit Show less