MD MOSTAK MAHMUD

MD MOSTAK MAHMUD

Project Manager

Followers of MD MOSTAK MAHMUD83 followers
location of MD MOSTAK MAHMUDLos Angeles, California, United States

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  • Timeline

  • About me

    Assistant Manager at Shake Shack WF, UK

  • Education

    • University of Portsmouth

      2021 - 2022
      Master of Science Project Management
    • Huzhou University

      2016 - 2020
      Bachelor of Engineering Mechanical and Electrical Engineering
  • Experience

    • CryptoCurrency

      May 2017 - Jun 2019
      Project Manager
    • Lochnagar Indian Brasserie

      Apr 2021 - Aug 2022
      Assistant Manager

       Critical Customer compliance and Relationship.  People management and running a smooth operation.  Hiring.  Service management.  Day-to-day operation.  Directly lead, coach, and inspire all team members on my shift to ensure they provide total customer satisfaction and a great product at all times.  Handle Customer queries, feedback, and complaints.  Making staff Rota.  Maintain food safety and hygiene.  Lead the team.  Ensure a positive and hard-working environment in the store.  Responsible for doing inventory counting, and raw materials ordering.  Shift opening and closing.  Managed cash and card payments, gift vouchers, and deposits. Show less

    • The Auld Kirk

      Jul 2021 - Dec 2021
      Food And Beverage Supervisor

       Managed cash and card payments, gift vouchers, and deposits. Monitored and supported commis waiters to uphold restaurant standards. Communicated customer dietary and allergy concerns to the kitchen team. Maintained a clean front of the house and work areas by adhering to the agreed cleaningschedule. Maintained high standards of food hygiene and customer service with strong quality andaccuracy. Guaranteed a safe environment for guests, verifying constant adherence to Covid-19 cleaning andsanitation standards. Delivered prompt and accurate service recording orders in the Epos Now system. Show less

    • 6Burgerz

      Sept 2022 - Mar 2023
      Store Manager

       Critical Customer compliance and Relationship.  Service management.  Day-to-day operation.  Profit and loss management.  Hiring.  Shift opening and closing.  Handle Customer queries, feedback, and complaints. Making staff Rota.  Maintain food safety and hygiene. Responsible for doing inventory counting, and raw materials ordering. Managed cash and card payments, gift vouchers, and deposits. Directly lead, coach, and inspire all team embers

    • Remedy Kitchen

      Apr 2023 - Aug 2023
      Site Manager

       Critical Customer compliance and Relationship. Service management.  Day-to-day operation. Handle Customer queries, feedback, and complaints. Making staff Rota. Maintain food safety and hygiene. Responsible for doing inventory counting, and raw materials ordering. Shift opening and closing. Food preparing. Directly lead, coach, and inspire all team members.

    • Shake Shack

      Aug 2023 - Feb 2024
      Assistant Manager

       Critical Customer compliance and Relationship. Service management. Day-to-day operation.  Hiring.  Shift opening and closing. Handle Customer queries, feedback, and complaints. Making staff Rota. Maintain food safety and hygiene. Responsible for doing inventory counting, and raw materials ordering. Managed card payments, gift vouchers. Directly lead, coach, and inspire all team members. Ensure a positive and hard-working environment in the store. Audit Show less

  • Licenses & Certifications

    • Coronavirus: Cleaning and Hygiene

      The CPD Certification Service
      May 2023
    • Principles of the Role of a Fire Marshal Level 2

      Highfield
      Sept 2023
    • Workplace Sexual Harassment

      The CPD Certification Service
      May 2023
    • Working in a Kitchen

      The CPD Certification Service
      May 2023
    • Health and Safety Level 2

      The CPD Certification Service
      May 2023
    • Food Allergens

      The CPD Certification Service
      May 2023
    • Food Safety Level 2

      The CPD Certification Service
      May 2023
    • First Aid Awareness

      The CPD Certification Service
      May 2023
    • The Control of Substances Hazardous Health (COSHH)

      The CPD Certification Service
      May 2023
    • Takeaway and Delivery Success

      The CPD Certification Service
      May 2023