Dijia Xin

Experience

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  JinGuan Golden Crown Rainforest Hotel International Hotel

  Mar 2008 - Dec 2012

  Human Resources Manager/ Director

   Created training materials for first-line employees and presided over the training on various topics, such as New Hire Handbook, Company 100 Dos 100 Don’ts for Employees, and Hotel 500 English Sentence. Defined and initiated the most effective training strategies, methods, materials, and settings, including the type of required training and the environment for training implementation. Held responsibility in managing recruitment, orientation, development, and recordkeeping functions, along with staff interview, hiring, training, and development; work delegation; coaching, and counseling; and performance appraisals. Aided in driving client relations efforts institution-wide; enforcing key services, policies, and programs; and resolving HR-related issues.Career Highlights: Made major contributions in streamlining HR operations by implementing workforce safety and development programs; optimizing tracking systems as well as employee files and HR filing systems; and building positive employee relationships. Succeeded in establishing an employee-oriented company culture with emphasis on efficiency, quality, continuous improvement, and high work performance. Show less

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  G4S

  Oct 2012 - Dec 2017

  Human Resources Manager

   Assumed full accountability for the oversight of the following HR functions: Compliance and strategic planning of the company’s Affirmative Action Program;  Organization’s core values and behavioral expectations through modeling, communication, and coaching initiatives; and Applicable administrative and specialist positions and roles, including applicant flow and hiring; unemployment and workers compensation reporting; and benefits administration. Reviewed, documented, and updated essential job functions for various positions, including job analysis and job competency identification. Closely monitored labor market to identify trends and address workforce requirements. Carried out overall recruitment, selection, and placement processes of all new employees, along with execution of corrective actions as required. Provided hands-on support in overseeing employee relations and disciplinary actions company-wide. Developed job requisitions and processed all applicants throughout the company using TalentLink system. Observed strict contract compliance with employee basic and preferred qualifications, screening, training, and licensing concerns. Ensured prompt resolution of complaints on discrimination and sexual and workplace harassment, along with provision of investigative assistance as required in all related matters.Career Highlights: Served as the driving force behind significant reduction in overtime and turnover rate company-wide through implementation of performance improvement initiatives. Spearheaded efforts in optimizing overall HR operations through creation and execution of the following programs, plans, and processes: Talent management programs, including the assessment of key talent, development of career paths, and placement of high-potential employees; Record retention process to simplify the management of all documents and employee files; Method to analyze post and future staffing effectiveness; and Show less

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  Variety Care

  Nov 2017 - now

   Oversee and guide human resources staff to guarantee the delivery of first-rate professional services and accomplishment of HR projects/activities which entail the following: Administration of employee processing and recruitment, relocation, augmentation placements, orientation, and exits; Assessment and implementation of HR policies, procedures, and learning and development programs; Execution of management assessments and audits, along with gathering and analysis of information for HR reports and metrics; Identification of training needs and participation in creating and facilitation of training; and Collaborate with the Executive Team and all staff levels to ensure the alignment of HR services with organizational goal focused on improving the experience of care and health outcomes, while reducing healthcare costs. Guide and assist operating management in building employee and labor relations strategies and programs. Performance appraisal and compensation programs: Maintaining staff competitiveness and providing motivation to drive loyalty and retention; Apply solid knowledge of current employment law and trends in resolving employee-related issues, which involve investigation of arising workplace problems and complaints, analysis of root cause, submission of reports, and proposal of solution to the management. Lead efforts in minimizing risk and litigation in employee relations situations through execution and documentation of company-wide decisions. Train and guide managers and employees on how to effectively deal with employee-related problems and concerns, including interpretation of HR policies and procedures.Career Highlight: Directed the initiation of leaders and management training program in human resources knowledge, such as employee relations, ways to deal with difficult employees, investigation execution, inside and out of unemployment and hearing, difficult conversation, management book club, and discipline process. Show less

  • Compliance and Privacy Officer

    Mar 2019 - now

  • Human Resources Employee Relations Manager

    Nov 2017 - Mar 2019