Giuseppe Maria Ranaldi

Experience

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  Hotel Onda Verde, Amalfi Coast- Italy

  Apr 2015 - Oct 2015

  Food and Beverage agent

  Shodowing the head bar-tender I acquired large variety of skills being introduced to the daily operational task of the bar. Maintaining a professional and friendly demeanor and offer timely assistance to customers in order to ensure that their needs are met.

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  Hotel Onda Verde, Amalfi Coast- Italy

  Apr 2016 - Oct 2016

  Guest Relations Specialist

  Performing duties on daily checklist, processing guest payments and issuing rooms and keys. Acting as an information source on various matters. I Provided courteous and professional service to guests who are checking into or out of the facilities. I offered assistance to guests as needed during their stay. I was in responsible for satisfying guest needs and request ensuring that they fully experienced the tradition and cultural habits of the place where the Hotel is located.

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  W Barcelona

  Apr 2019 - Sept 2019

  Front Desk Staff

  Providing front desk services to guests, coordinating with bell service and staff management. Patience when dealing with guests and accommodate every need with enthusiasm and poise. Elected Leading Hotel in Spain by Magazine Travel Award 2019Previous duties:•Bell Boy (Ambassador) Ensure the collection and delivery of guests' luggage in an efficient and timely manner. Escort the guests to the room, placing the luggage in the room assigned by the reception. Inspect the guest room for proper order and supplies and inform guests of the room's amenities.•In Room Dining: Responsible for preparing the orders, placing the trays and delivering the items and amenities to the rooms in an attentive and efficient manner, and guaranteeing an excellent quality service according to the hotel's standard operating procedure.•Concierge: With the responsibility to replace the task of the Concierge in their own meal times.Make meals and other reservations for clients, and get tickets for events. Make unusual orders, such as searching for hard-to-find items. Provide information on local characteristics, such as shops, restaurants, nightlife and recreational destinations. Perform office tasks temporarily when necessary. Collect and deliver items, or run errands for guests. Show less

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  BLESS Collection Hotels

  Oct 2019 - Nov 2019

  Kitchen Staff

  As kitchen attendant, I have been under the guidance of a Sous Chef being involved in preparing ingredients and ensure that the kitchen was clean and operational.