Deep Enrich
Mahmoud Awad
Technical Support
20000 followers
Australia
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About me
Technical Support Engineer
Education
Applied Science University - ASU
2009 - 2014Bachelor's degree Computer Networking Systems Good
Experience
Modern Information System Design
Jun 2013 - Aug 2013Technical SupportIntern Technical Support, fixing hardware and software problems, helping clients to install and configure their network (small wireless networks,printers,etc).
Freelancer
Jun 2014 - nowNetwork EngineerRouting, Switching, Firewalls,etc.
Canada Global Centre
Jan 2015 - Mar 2016Freelance ProgrammerIOS programmer using Swift language.
Arabia Connect
Aug 2024 - Jan 2025Technical Support SpecialistI’m the go-to person when it comes to all things tech. Whether it’s troubleshooting software glitches, helping colleagues set up their devices, or ensuring our systems run like well-oiled machines, I’m on it! 💡But it’s not just about fixing stuff. It’s about making sure everyone feels confident using technology. I’m here to demystify the digital world, one friendly conversation at a time. 🌐
Licenses & Certifications
A+
CompTIA
CCNP SW
Cisco Networking Academy- View certificate
AWS Certified Cloud Practitioner (CLF-C02) Cert Prep: 2 Security and Compliance
LinkedInSept 2024
CCNA
Cisco Networking Academy- View certificate
AWS Certified Cloud Practitioner (CLF-C02) Cert Prep: 1 Cloud Concepts
LinkedInSept 2024 - View certificate
AWS Certified Cloud Practitioner (CLF-C02) Cert Prep: 4 Billing, Pricing, And Support
LinkedInSept 2024 - View certificate
AWS Certified Cloud Practitioner (CLF-C02) Cert Prep: 3 Cloud Technology and Services
LinkedInSept 2024 
MCSA
Microsoft- View certificate
Prepare for the AWS Certified Cloud Practitioner (CLF-C02) Certification
LinkedInSept 2024 
ICDL
UNESCO
Languages
- enEnglish
- arArabic
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