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Kenneth Ames

Kenneth Ames

Chief Petty Officer

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location of Kenneth AmesPeoria Metropolitan Area

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  • Timeline

  • About me

    Farm Manager at Ames Family Farm

  • Education

    • Illinois State Board of Education

      -
      High School Equivalency Exam Passed

    • Tri-Point High School, Cullom, IL

      -

  • Experience

    • US Navy

      Mar 1978 - Apr 1993
      Chief Petty Officer

      Electronics Technician - Radar. Master Training Specialist. Enlisted Surface Warfare Specialist. Honorable Discharge.

    • Family Dollar

      Dec 2001 - Nov 2005
      Retail Store Manager

      Responsible for all daily operations of the store, including: - Customer Service- Store Replenishment- Merchandising- Loss Prevention and Shrink Reduction- Daily cash handling and deposits- Training of retail store personnel- Inventory Management- Hiring and firing of personnel, including conducting interviews.- Team Development

    • Trico Copier

      Nov 2005 - Oct 2006
      Customer Service Manager

      Duties included servicing customer equipment and selling service contracts and/or new equipment.

    • Ricoh USA, Inc.

      Nov 2006 - Nov 2018
      Area Operations Manager

      Functioned as the customer service liaison between Ricoh USA and six major accounts.- Met with customer management level at least twice per month for each account.- Met with customer C-level quarterly.- Influential in the successful contract renewal of accounts assigned.- Maintained positive corporate-customer relationship. - Conducted customer monthly reviews for contract compliance and personnel performance.Managed 6 Site Managers/Leaders and 16 indirect reports.- Conducted a weekly “site managers only” conference call to review corporate communications.- Ensured personnel completed assigned training prior to deadlines.- Directly communicated with indirect reports monthly as a minimum.- Worked with supervisors and corporate HR when needed concerning personnel issues.- Managed payroll, ensuring all personnel achieved minimum overtime.Reviewed P&L statements for all six accounts monthly with Area and Regional Directors.- Verified monthly revenue of approximately $261,000 was correct.- Maintained positive Profit percentage – Average of 24% GP.- Implemented expense control and revenue generating procedures.Ensured all sites followed company procedures and guidelines.- Reviewed required documentation with each site manager monthly.- Conducted site walk-through twice per month.- Conducted semi-annual site certifications.Developed and recognized personnel assigned.- Reviewed and approved Individual Development Plans for employees.- Recognized positive customer feedback, personal achievements, birthdays and company anniversaries monthly.- Ensured growth and promotion from within by mentoring, teaching, and reviewing goals of leadership candidates. Show less

    • Dollar General

      Oct 2019 - Feb 2020
      Sales Associate

    • OSF HealthCare

      Mar 2020 - Aug 2021
      Patient Safety Companion

      Responsible for monitoring at-risk fall patients and alerting staff as appropriate to reduce falls and increase patient safety.

    • Ames Family Farm

      Apr 2021 - now
      Farm Manager

      Small 1.45 acre farm with chickens, produce, homemade jelly, and Lionhead rabbits.

    • PJs till noon

      Aug 2021 - now
      Semi Retired C.O.B. (Crotchety Old B*st*rd)

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Kenneth Ames
      IKON Office Solutions (Ricoh) Site Leader of the Month Scott Meyer, Area Vice President Apr 2009 IKON (Ricoh) Site Leader of the Month award for MO/IL Area.
    • Awarded to Kenneth Ames
      IKON Office Solutions (Ricoh) Management Services Star Achiever Scott Meyer, Area Vice President Nov 2007 Demonstrated Technical and Operational Efficiency
    • Awarded to Kenneth Ames
      Commander Naval Air Force, U.S. Atlantic Fleet Battle Efficiency Award L.E. Thomassy, Captain, Commanding Officer USS Forrestal CV-59 Dec 1988 Awarded for exceptional operational readiness of USS Forrestal CV-59 during fiscal year 1988
    • Awarded to Kenneth Ames
      Naval Air Technical Training Center Millington, TN Letter of Appreciation J. A. McElmurray Jan 1985 Letter of Appreciation from civilian contractor, Instrument Control Service, while at NATTC Millington.
    • Awarded to Kenneth Ames
      USS John Paul Jones DDG-32 Letter of Commendation S.C. Kozlowski, Captain, Commanding Officer USS John Paul Jones DDG-32 Feb 1982 Letter of Commendation from Commanding Officer USS John Paul Jones DDG-32
    • Awarded to Kenneth Ames
      USS John Paul Jones DDG-32 Operations Department Sailor of the Quarter M.D. Osteen, Lieutenant Commander, Executive Officer USS John Paul Jones DDG-32 Sep 1980 Selected as Operations Department Sailor of the Quarter for the 4th Quarter 1980 while on board USS John Paul Jones DDG-32
    • Awarded to Kenneth Ames
      Destroyer Squadron 23 Letter of Commendation M. L. Trieber, Captain, US Navy, Commander DESRON 23 Jun 1980 Letter of Commendation while on board USS John Paul Jones DDG-32.