Pankaj Narang

Experience

• 

  STMicroelectronics

  Jul 1995 - Jul 1996

  Analyst Programmer

  Programmer in OpenROAD language and INGRES ABF to support Customer Service software.

• 

  Birlasoft

  Jul 1996 - Jun 1998

  Systems Analyst

  Worked in United Kingdom in Milton Keynes supporting client's merchandising and retail package. Worked in Ingres, Oracle, SQL-Server, OpenROAD, ABF and C language

• 

  JSC Global Solutions

  Oct 1998 - Dec 1999

  Senior Consultant

  Worked in various diverse roles of an Object-Oriented GUI programmer, DBA, System Analysis, Testing, managing source code and database upgrades. Worked extensively(averaging to 80 hours a week) on designing, programming numerous applications, hundreds of forms and tables in a ERP application, designing, re-designing, stabilizing various ERP reports required by business units for running their business effectively and smoothly.

• 

  Flint Group

  Jan 2000 - Jan 2009

  Established corporate project management best practices (Handbook of corporate project management standards) to provide consistent management, execution, monitoring and reporting (PMO role). The framework has been utilized in global projects involving restructuring, R&D, business realignment, environmental compliance.Benchmarked administrative functions in North America and Europe business units.Formed team and infrastructure for continuous improvement in administrative functions. Researched and initiated programs with Lean tools to improve process efficiencies resulting in savings of $1.7 MM in year 2008.Led ‘post-acquisition’ integration of $500 MM Day International into Flint Group. Acted as a liaison between senior executives of Flint Group and Day International. Developed and delivered the first 100-day plan for the joint company. Submitted report (Rules of the Road) with recommendations and action items for senior executives to present to the board of directors. Show less Led an ERP Upgrade project with internal resources when the vendor challenged and quoted a cost of $1.98 MM for the upgrade. Trained internal resources and used contractors when absolutely required. Completed upgrade in 20 months with a cost of $60,000Led ERP Re-engineering project with a budget of $1.05 MM.Led a project to replace 1000+ PC’s in a record time frame of 3 months with a customer satisfaction of 98%.Rescued a project and helped achieving the synergies on a project where offices could not be moved because of issues with IT systems Show less

  • Director, Project Management and Director, Strategic projects

    Aug 2006 - Jan 2009

  • Global project manager, M&A

    Jul 2004 - Jul 2006

  • Project manager, ERP

    Jan 2000 - Jun 2004
• 

  Entertainment Promotions

  Apr 2009 - Dec 2009

  (Consulting)Business Process Transformation

  Responsible for Business Transformation initiative tightly aligning IT transition to support new business. Set-up of IT governance, business case management, policies and procedures to govern and optimize the use of business and technology resources. The program involved planning & simultaneous execution of many inter-dependent projects in a fast pace dynamic environment.

• 

  Humana

  Jan 2010 - Sept 2010

  (Consulting)Program Manager of Clinical IT

  Program management activities around 4010 to 5010 migration, ICD9 to ICD10 migration and managing application development of clinical systems (in an on-site/off-shore model using software development methodologies Agile and Waterfall). Also involved in process improvement activities such as Lean IT, Lean SDLC, etc

• 

  Masco Cabinetry

  Sept 2010 - Feb 2015

  Business turnaround - validate hypothesis and assumptions to enable business turnaround- long range business technology roadmap, prioritization of initiatives for calendar year and beyond- management of day to day operations and department budget - Incubatation and enablement of differentiation and competetive edge through technology, organization culture and consumer experience- Business Transformation leveraging Mobility and Cloud- Direct operation excellence and process improvement. Show less Defining, analyzing, presenting, aligning and buy-In of technology solutions for countertop business unit with the goal of converting multiple existing home grown systems (20+ systems) into Oracle EBS. Multiple EDI initiatives with Lowe’s and other dealers/resellers of Masco Cabinetry product lines. Operational improvement, set-up, business process re-engineering to support exponential sales revenue growth for countertop business unit. Crisis management through Kaizen approach and setting up of SWAT teams with solution in place in the time frame of couple of days to a week. Synergies of People, Process and Technology – Turnaround of people being managed by the process into people managing the process. Show less

  • Director of Information Systems

    Jun 2014 - Feb 2015

  • Director , Product Information & Systems

    Jul 2013 - May 2014

  • Sr. Manager, Information Systems and Operation Exellence

    Sept 2012 - Jul 2013

  • Manager of Business Systems , Oracle

    Oct 2011 - Aug 2012

  • (Consulting)Program manager of Business Transformation projects

    Sept 2010 - Feb 2012
• 

  DTE Energy

  Mar 2015 - now

  Spearheading Agile division within the Digital Transformation organization/Digital Factory at DTE fostering a culture of Agile execution, coaching the team members on Agile principles and empowering them as act as change agents BRM for Information Protection & Security and Infrastructure & OperationsAnnual Planning Cycle Portfolio Lead and Rate Case lead Solution Delivery - Microsoft Suite Information Protection and Cyber SecurityMicrosoft Products - Enterprise mobility Microsoft Intune rollout to entire enterprise for personal devices and migration from Airwatch to Intune for corporate assets Solution Delivery - Digital ChannelsPortal build up from ground up for new customer connections - Agile project, followed Scaled Agile methodology. Solution Delivery - SAP IS-UProject engagements such as SAP Release Management Active Control deployment, HANA SPS12 Upgrade, SAP IS-U, CRM, BW Hardware resizing, IS-U and CRM Archival of documents and transaction data, SAP ERP Security controls and compliance ESB Solution delivery for customer channel integration and system migration from legacy home grown system to SAP CRM and billing/IS-U system. Responsibility and Accountability in customer channel space(Web, Mobile, IVR, Kiosk IT systems) and DTE's IT systems for field operations.

  • Head of Agile

    May 2022 - now

  • IT Manager

    Feb 2022 - Jul 2022

  • Delivery Lead - Microsoft EM&S - Information Protection and Cyber Security

    Jul 2020 - Feb 2022

  • Delivery Lead - Digital Technology Delivery

    Apr 2019 - Jul 2020

  • Delivery Lead - SAP IS-U

    Jun 2017 - Dec 2019

  • Delivery Lead - Enterprise Service Bus

    Mar 2015 - Jun 2017