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Federico Savino

Federico Savino

Thesis Trainee

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location of Federico SavinoBuccinasco, Lombardy, Italy

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  • Timeline

  • About me

    Application Specialist RSC EMEA | Expert in Point-Of-Care Solutions

  • Education

    • Ipsia Ferraris Pacinotti

      2005 - 2010
      Chemical and biological laboratory technician

      Acquisizione di competenze nell'ambito chimico e biologico con il conseguimento del titolo di : Tecnico chimico e biologico

    • University of Pavia

      2016 - 2018
      Applied experimental biology Bioanalysis

    • University of Milano-Bicocca

      2010 - 2016
      Biotechnology Industrial Biotechnology

  • Experience

    • University of Milan

      Feb 2017 - Feb 2018
      Thesis Trainee

      Thesisist at the laboratory of Neurobiology located in the San Paolo Hospital, Famagosta Milan- Conducted advanced research in neurobiology, focusing on cell culture techniques.- Authored and presented research findings, contributing to scientific knowledge and innovation.

    • Siemens Healthineers

      Jan 2019 - now

      - Provide second-level technical support for POC solutions, resolving complex issues to ensure uninterrupted healthcare services.- Collaborate with cross-functional teams to improve support processes and enhance customer satisfaction. - Delivered frontline support, addressing customer inquiries and technical issues efficiently.- Implemented proactive measures to minimize downtime and optimize system performance. - Provided technical assistance for healthcare equipment, maintaining high standards of service and reliability.- Conducted training sessions for end-users, improving their proficiency in using Siemens Healthineers' solutions.

      • RSC Remote Support Specialist for Point-Of-Care Second Level

        Jan 2023 - now

      • Customer Support Specialist

        Jan 2021 - Jan 2022

      • Technical Support Specialist

        Jan 2019 - Jan 2021

  • Licenses & Certifications