Whitney Walter

Experience

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  Consumers Energy

  Mar 2011 - Sept 2012

  State Government Affairs Intern

  - Created and maintained departmental database focusing on legislation/legislators key to the goals of Consumers Energy.- Conducted extensive research projects related to energy law and present findings to state governmental affairs team.- Completed constituent casework: assisting Consumers Energy customers who were experiencing issues with their gas or electric service via phone, letter, and email or in person contact.- Organized and executed the successful completion of various fundraisers, legislative support events and media round table discussions.- Maintained key relationships with relevant legislators to ensure the passing of critical legislation.- Facilitated lobbying efforts addressing the 2008 Energy Law: background research, active participation in/coordination of numerous meeting and legislative sessions.- Participated in various House and Senate Energy committee mettings and reported back relevant information that would impact Consumers Energy and its efforts. Show less

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  Michigan Department of Licensing and Regulatory Affairs

  May 2013 - Jul 2015

  Departmental Analyst

  -Evaluate and analyze profit corporation, nonprofit corporation and limited liability company, limited partnership, trademark, service mark, and insignia submissions to ensure compliance with legal requirements and determine appropriate action.-Respond to inquiries regarding legal requirements that must be met for filing of business submissions.-Research related statutes, policies and procedures, and determine statutory compliance.

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  Michigan Department of Health & Human Services

  Jul 2015 - now

  • Manage professional staff in Process Improvement Initiatives; assigning and reviewing work, evaluating performance, identify staff development needs, provide leadership and support and mentor professional staff.• Provide consulting services to specific business areas that support and guide improved team development, productivity, and process efficiency.• Responsible for developing and executing a department lean strategic plan to promote a culture of continuous improvement.• Develop and implement the department’s LPI B4 IT strategy for all IT projects with total cost of ownership of $2 million or more.• Research and develop best practices and strategies for implementing sound business processes. Show less • Lead professional staff in process Improvement Initiatives; assigning and reviewing work, evaluating performance, identify staff development needs, provide leadership and support and mentor professional staff• Represent manager on various teams, workgroups, and advisory committees to implement the department’s mission.• Manage process improvement workshop teams to ensure recommendations are implemented.• Analyze and utilize measures and metrics to monitor trends and make data-driven decisions on behalf of the department.• Assist in the development of the Department Strategic Planning process. Show less

  • Division Director- Workforce Transformation

    Jul 2024 - now

  • Continuous Improvement Section Manager

    Aug 2019 - Jul 2024

  • Process Improvement Manager

    Dec 2018 - Aug 2019

  • Lean Process Improvement Unit Lead

    Aug 2016 - Dec 2018

  • Workforce Transformation Analyst- Lean Process Improvement Facilitator

    Jul 2015 - Aug 2016