Dipesh Yadav

Experience

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  Agfa

  Mar 2013 - May 2016

  Testing and troubleshooting of PACS( Picture Archiving & comm. system) imaging application, RIS (Radiology Info. system), Provide application support to End user (i.e. Radiologists).Monitor background processes, Logs, Server & client performances And take necessary decisions/ actions to make sure the workflow is smooth.Test the application issues troubleshoot them and escalate for the fix if required. Testing and troubleshooting of Radiology imaging devices such as Computed radiography, DICOM film printers (dry printers). Provide application training of system software.Maintain the record of Equipment servicing and distribute the same to FSE members.Provide as best service as possible to customers so as to obtain more comprehensive contracts.

  • Application Support Engineer

    Apr 2015 - May 2016

  • Service Engineer

    Mar 2013 - Mar 2015
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  Philips

  May 2016 - Jan 2018

  Technical Support Engineer

  Technical support for Intellispace PACS a Product of Phillips healthcare.-Total 4+ Years of experience in HealthCare industry Including US HealthCare IT, forApplication support, System Administration in PACS, RIS & HIS used for Radiology imagingDiagnosis & reporting purpose.-Knowledge on HIS and RIS applications like Rhapsody, Connect R, SUBI.-Knowledge on US healthcare standards like HIPPA, ICD-9, CPT Codes, HL7-The support is mostly for PACS admin from customer end to test & diagnose theproblem & provide accurate & timely solution. It is made sure that the solution providedis quick or proper escalations are created so that there is no risk of patient safety.-The support extends to Proactive monitoring of the client end servers for Critical healthor any degraded performance to ensure there’s no incident created. Show less

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  CitiusTech

  Jun 2018 - now

  • Technical Lead

    Oct 2019 - now

  • Senior Software Engineer

    Jun 2018 - Sept 2019